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Customer Services Officer

3 months ago


Auckland, New Zealand Hw Richardson Group Full time

See more about the role below, including the responsibilities and skills we are looking for.Customer Services Officer Reference: 6632239Wish you could combine your passion for exceptional service with a career that fuels a nation's success? Then look no further We are Allied Petroleum , a leading fuel distributor and lubricant specialist with a national reputation. Have you been imagining a career where you can make a real impact within a passionate team? If you are an enthusiastic Customer Service Officer, this could be just what you are looking for . In this exciting role, you'll be a customer service champion You'll respond promptly to enquiries via phone and email, resolve issues efficiently with excellent communication and problem-solving skills, and provide accurate information about our products and services. Collaboration is key You'll work seamlessly with colleagues, escalate issues when needed, and continuously seek ways to improve customer service processes. As an organised and detail-oriented individual, you'll maintain accurate records and follow up with customers to ensure their needs are met.You'll be someone with:A proven track record of delivering exceptional service.Excellent communication and interpersonal skills are a must.Strong problem-solving abilities and a focus on detail.The ability to work independently and collaboratively.A genuine desire to help others and a proactive approach.Intermediate computer skills and knowledge of Microsoft Office Suite.A Class 1 Driver's License is required.Ready to fuel positive customer experiences and grow your career? Apply todayPlease note: Allied Petroleum maintains a rigorous drug and alcohol policy, and a pre-employment drug test is required. Previous applicants need not apply. #J-18808-Ljbffr