Communications Advisor

13 hours ago

Wellington, New Zealand NZ Ombudsman Full time

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mō tō mātou tira – About the team
The Communications and Media team is dedicated to delivering high quality specialist/strategic communications advice, media advice and relations, social media content and content for publications. This team works closely with the Chief Ombudsman and other teams to ensure quality communications for internal and external audiences. Collaboration and innovation are at the heart of the new team, with a commitment to enhancing the profile of the Ombudsman's work.

Mō te tūranga - About the role
As the Communications Advisor (Social Media), you will be responsible for creating social media content and campaigns to drive engagement with the Chief Ombudsman's target audiences. You will contribute to the development, implementation and delivery of the Ombudsman's social media strategy, measure campaign performances and monitor trends to inform the current and future social media approach. You will support and work collaboratively with the Manager Communications and Media, Senior Communications Advisors and wider team to deliver other communications advice and products including media statements, speeches and communications plans. This is a unique role that helps support the Chief Ombudsman's strategic intentions. We are looking for a positive, creative, self-starting individual who thrives in a dynamic, fast-paced environment.

He kōrero mōu – About you
To be successful in this role you will have:

  1. A relevant tertiary qualification in communications, journalism, marketing, digital design, or a related field.
  2. Previous experience in a communication team preferably at an advisory level.
  3. Demonstrated experience of using a range of social media platforms, and analytics tools.
  4. Proven experience in managing and advancing social media campaigns and strategies.
  5. Demonstrated experience of writing and/or editing innovative, shareable and engaging content across digital platforms.
  6. Experience in video production and photography are an advantage along with design skills.
  7. An understanding of the role of the Ombudsman, the operating environment and strategic intentions.
  8. An understanding of key Māori, disability and other cultural and human rights concepts, including Te Ao Maori, Te Tiriti o Waitangi/Treaty of Waitangi and tikanga Māori.

Te painga o te mahi tahi me mātou - Our benefits, what we offer
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

  1. Genuine career progression opportunities and professional development through training and mentoring by senior members of your team.
  2. Flexible working options.
  3. Competitive remuneration.
  4. Three extra Annual Leave days after 12 months of employment.
  5. Onsite gym and personal trainer, free to all employees.
  6. Three paid office holidays between Christmas and New Year.
  7. Employee Assistance Programme (EAP).

Me pēhea te tono - How to apply
To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance. As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.

Depending on skills and experience the salary is expected to be between $77,306 to $101,464 with $96,632 being the mid-point.

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