Area Manager
4 weeks ago
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
Area Manager (Auckland)
Introduction to Team
Travel Partnerships and Media (TPM) helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.
The Area Manager role sits within the Market Management team in the TPM division of Expedia Group. As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group's hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group's unique data insights, marketing, distribution and revenue management toolset.
In this role, you will:
Lead a team including Market Managers and Associate Market Managers in the assigned market.
Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s).
Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members.
Supply cross functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans.
Provide input to senior management in developing effective and scalable solutions to improve process efficiencies.
Develop and sustain strong partner relationships by delivering consulting services.
Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia marketplace and their lodging market overall.
Represent Expedia in the local market, build Expedia's company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry.
Promote Expedia's full suite of products offerings to partners and educate them on the full use of our products and tools.
Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership.
Effectively handle working relationships, team's productivity and morale.
Continuously improve collaboration with other internal functions, within LPS and across Expedia.
Other reasonable duties, as assigned.
Experience and qualifications:
Bachelor's Degree; or equivalent related professional experience.
5-8 years' experience, 3+ years in leadership role.
Demonstrated the ability to achieve and set goals.
Experienced in leading, mentoring, and coaching diverse teams, enhancing skills through training, setting performance goals, providing feedback, fostering innovation, and recognizing achievements to drive success.
Lead cross-functional teams successfully in a fast-paced team environment.
Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines.
Execute marketplace initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts.
Ability to have an effect for internal and external decision makers.
Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others.
Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel and PowerPoint.
Establish and adhere to priorities in a fast-paced environment.
High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate.
Hungry, determined, motivated, willing to take action and results-focused.
Organization and time management skills, rigor, attention to details.
Proven follow-up/persistence when facing challenging situations.
Ability to multi-task effectively and be able to change gears quickly without skipping a beat.
20 - 30% of travel.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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