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Account Support Specialist

3 months ago

Nelson, New Zealand Lowe’S Full time

Job Description: We are seeking a part-time Account Support Specialist to join our team at Lowe's in Nelson, NZ. As an entry-level position, this role is perfect for someone with a year of experience who is adaptable and passionate about providing exceptional customer support. Responsibilities:- Provide account support to clients, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction.- Communicate with internal teams to coordinate account initiatives and resolve any account-related issues.- Assist in the creation of reports and analysis for clients, ensuring accuracy and timeliness.- Maintain accurate records of client interactions and transactions in our CRM system.- Collaborate with sales and marketing teams to support and execute account strategies.- Stay up-to-date on industry trends and best practices to improve account support services. Requirements:- 1 year of experience in a customer support or account management role.- Adaptable and passionate personality traits.- Strong presentation and interpersonal skills.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- Attention to detail and strong organizational skills.- Knowledge of CRM systems and Microsoft Office suite.- Ability to work effectively both independently and as part of a team. Benefits:- Parental leave.- Visa sponsorship.- Paid Time Off (PTO). Working Environment:Join a team at Lowe's that sparks creativity and motivation in an environment that inspires greatness. We value diversity and encourage a collaborative and inclusive culture where all employees can thrive. Equal Opportunity Statement:Lowe's is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, disability, age, sexual orientation, religion, or nationality.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.