Principal Solution Architect

5 days ago

Wellington, Wellington, New Zealand ACI Worldwide Full time

Join the Team Making Possibilities Happen

If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.

As a Principal Solution Architect in Australia , you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry

This purpose of this ROLE is:

Acts as a recognized technical expert in a strategic business application, technology, industry or ACI service offering. Functions as one of the highest level individual contributors in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Complies with all applicable ACI Time and Expense reporting processes and procedures. Approves and reports all time and expense information by the deadlines.

A Typical day at ACI for a Principal Solution Architect is:

Industry/Business Analysis:

  • Analyzes client's business needs, integrates client's business strategies and recommends appropriate information technology solutions utilizing ACI's methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.

Project Management:

  • Performs a variety of duties involved with managing large, strategic and/or multiple projects.
  • Establishes critical success factors for the project(s).
  • Develops/improves strategic processes and direction for projects.
  • Develops project plans and Statements of Work early on in the project life cycle.
  • Solves highly technical and complex problems for project(s).
  • Guides and provides ultimate technical direction for projects.
  • Contributes to knowledge management by documenting best practices and forwarding to knowledge management repositories.

Business Development/Sales Support:

  • Significantly contributes to the regional/product's business development and sales support efforts for a particular territory, industry or account. Aligns business development activities with regional/product's business needs.
  • Contributes to the development and execution of overall business and marketing plans.
  • Identifies new business opportunities.
  • Meets with prospective, current and former clients describing and defining ACI's services particularly as they relate to area of specialty.
  • Prepares and presents detailed presentations to extend existing, develop additional and create new client contracts.
  • Identifies staff that matches client/project need.

Mentoring Employees:

  • Maintains mentoring relationships with employees instructing, motivating, guiding and counseling as necessary.

Supervision:

  • Manages projects and balances competing demands in an environment with rapidly changing circumstances and priorities. Responsible for meeting project schedules and deadlines and apprises management of progress.
  • Performs other duties as assigned.
  • Understands and adheres to all Corporate Policies including but not limited to ACI Code of Ethics and Global Information Security.

Knowledge, Skills and Experience needed to succeed in this role:

  • Bachelor's degree in computer science or relevant studies.
  • Minimum 8 years of relevant experience.
  • Strong communication skills.
  • Strong technical skills in Online and Batch program coding and debugging.
  • Understanding online transaction processing, worked on financial transaction switches.
  • Experience in inter-system and application interfaces in SNA and TCPIP connectivity.
  • Knowledge with transaction security, EMV; experience working with HSMs e.g. Thales, Atalla, Eracom, etc.
  • In-depth knowledge of ISO 8583 (1987 or 1993) message formats.
  • Experience (preferably to have done certifications) with global card schemes e.g. VISA, MasterCard, AMEX, MEPS.
  • Experience with CDM, CRM, ATM and POS device-driving.
  • Understanding of project lifecycle, SDLC.

You are a solid fit for this position if you also have:

  • Technical/Business Skills:
  • An expert in one or more of ACI's methodologies or service offerings such as ISM, PDM, ESP/BAU, Fraud Risk Management Optimization, Advanced Payment Solutions, etc.
  • Must have advanced knowledge and training in ACI's software development method (PDM). May be an expert in one or more technical areas such as payment architecture, ACI product architecture, ACI product configuration & operational architecture, global payment network architecture, network architecture or database architecture.
  • Possesses global business and information technology knowledge.
  • Has ability to develop and execute a business plan.
  • Possesses thorough knowledge of business management practices including financial accounting, economics, human resources management, negotiation strategies, business policy and management objectives.
  • Has ability to synthesize client business needs into customized IT solutions.
  • Demonstrates ability to write and present proposals and make presentations to CIO level clients.
  • Must have a strong understanding of the relationship between ACI and its clients.
  • Achievement Competencies:
  • Must be able to focus on a desired result, set challenging objectives, pursue them tenaciously and meet or exceed those objectives.
  • Must ensure that work and information are sufficiently complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
  • Must be able to manage multiple tasks and balance competing demands in an environment with rapidly changing circumstances and priorities.
  • Problem Solving & Risk Management Competencies:
    • Must have the ability to anticipate the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies.
    • Must have the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.

Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

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