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Service Advisor

3 months ago

Auckland City, New Zealand Goughs Group Full time

Competitive remuneration, reviewed annually, + lots of benefits
- Caterpillar dealership - renowned for training and career development
- Opportunity for flexible working conditions

**The role**:
Working with our other branch Service Advisors this role is responsible providing exceptional customer experiences every day. You will liaise with our Service Supervisors and Technicians to keep jobs on track, prepare quotes, problem solve and open, update and close service calls.You will be using multiple systems and apps so your technology skills will need to be top notch.

This role positions you well to step into further leadership roles within the branch and the business nationally.

**We offer**:

- A competitive, market tested salary
- 6% employer contribution to your superannuation
- Subsidised medical insurance through Southern Cross
- Flexible working arrangements
- Discount fuel card
- Annual wellness checks, flu vaccinations and Healthy Food Guide subscription
- Uniform and all PPE
- Individual development plans, regular training and career opportunities
- Supportive team and culture

**Preferably you will**:

- Put the customer at the forefront of all you do
- Have experience in a similar role in our, or a related, industry
- Possesses a high level of computer literacy and experience in the quotation and invoicing processes
- Be super organised, driving and following processes
- Have a collaborative and engaging approach and superior communication skills

**Our company**:
Terra Cat is the New Zealand Caterpillar dealer. With a network of 13 branches, we offer the entire Caterpillar product range, and the parts and services connected to supporting our product. With a strong vision of where we want to be in 2025, our values of No Harm, Integrity, Openness and Care guide what we believe, what we stand for and how we work.

The salary band for this role is $71,400 - $96,600.

For more information call the team on 0800 CAT JOB (0800 228 562).