Seafood Manager

7 months ago

Auckland City, New Zealand PaknSave Sylvia Park Full time

**Job Title**: Seafood Manager + Buyer

**Job Location/Region**: PAK’nSAVE Sylvia Park, Auckland, New Zealand

**No. of positions available**: One

**Employment Type**: Full-Time Permanent

**Days required**: Thursday to Monday (both weekend days required)

**Hours per week**: Minimum 45 hours per week:
**Hourly rate**: $35-38 per hour. Paid overtime by agreement.

**A reasonable estimate of the actual earnings if a significant portion of the pay is made up of commission, piece rates or bonuses that are not guaranteed**: Not Applicable.

**Job pre-requisites**:

- FMCG Experience at Department Manager level minimum 12 months experience.
- Demonstrated history of achieving KPI targets (Sales Growth / Wage Control / Financial Performance / Team Engagement)
- Fresh Department Experience minimum 12 months experience.
- Computer literacy. SAP Experience is a significant advantage.
- Able to lift heavy objects.
- Willing to work flexible hours in the peak season (Easter & Christmas)
- Happy to work unsupervised.
- Great communication skills and team leading experience.
- Ability to vary start and finish times of shifts to meet the operational needs of the department.

**Job** **Description**
- Enhance the reputation of the business by promoting and encouraging ‘best practice’ levels of customer service.
- Effectively resolve all customer related enquiries and complaints. Minimise customer complaints received.
- Reinforce and appropriately implement the businesses returns policy in all appropriate transactions.
- Ensure sales and GP targets for the department are met or exceeded and that wage costs are controlled appropriately. Monitor sales and create opportunities to increase on last year. Maintain 100% price integrity in the department.
- Ensure Foodstuffs’ PAK n SAVE promotional and pricing programmes are adopted so that the store presents a competitive and brand consistent offer to the market at all times.
- Ensure all machinery in the department is maintained on a regular basis.
- Control ordering for department through effective use of the in-store purchasing systems. Ensure range matches the format and customer service requirements whilst optimising stock holding levels and stock turn.
- Ensure all stock is sourced through approved suppliers, all orders placed on time and all product checked on arrival for quality. Ensure appropriate stock control / stock taking processes and procedures are in place. Liaise with suppliers as appropriate.
- Control all department costs. Manage credits in a timely and tidy fashion to minimize waste and reduce loss. Hold suppliers accountable for damaged stock making sure credit notes find their way to the office.
- Ensure operational delivery standards are met or exceeded including:

- Ensuring the shop is full and appealing throughout the hours of trade, and that stock levels are controlled appropriately. Ensure all appropriate signage is displayed correctly and that advertised product is displayed meaningfully.
- Merchandising the department appropriately, as per the best practice manual. Building attractive / eye catching displays and ensuring the department merchandising standards invite purchases through attention to detail. Manage the layout of the department to maximize stock visibility to enhance sales potential.
- Roster to ensure adequate staff levels at all times, keeping in line with wage percentage targets.
- Assist in recruitment of all team members into the department.
- Ensure all team members receive an appropriate induction / orientation to the department and receive appropriate ongoing training support. Train the team members as required.
- Ensure all staff management practices within the department comply with store policies on employment, attendance, health and safety, training, leave, discipline etc., such that all staff in the department know they are being treated consistently.
- Put in place initiatives to assist in the retention of staff and reduction of staff turnover as appropriate.
- Complete and document performance management discussions with all team members.
- In conjunction with Owner Operator and HR / Trainer ensure succession plan is in place for all key roles within the department & ensure all staff are aware of development opportunities available to them.
- Guide all department members through identified training to achieve desired standards of performance.
- Support the employees in the department involved in specific programmes / courses e.g. Management Development.
- Manage holiday and lieu day levels to ensure liability is kept under control.

At least two good work references will be required.

Applications close 14 days from the date of advertisement.

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