Compliance Officer

4 months ago

Auckland City, New Zealand New Zealand Government Full time

Discover a career with purpose at MBIE

Discover a career with purpose at MBIE
- Keen to help landlords and tenants comply and get ahead?
- Manukau location with flexible working options available
- Bring your keen eye for detail to this exciting role and fun and supportive team
- Salary range: $64,079-$73,364 Tēnei tūranga - About the Role:
Be part of a high profile Ministry of Business, Innovation and Employment initiative to improve the New Zealand Tenancy System to ensure healthier, safer homes for all those renting in the New Zealand market.

As a Compliance Officer you will play a key role in ensuring that New Zealand residential landlords are compliant with the Residential Tenancy Act (RTA). This will involve assessing and monitoring tenancy obligations for landlords and supporting vulnerable tenants. Often the first port of call for enquiries or complaints involving RTA issues, the Compliance Officer will assess the situation presented, escalating cases where appropriate and assisting parties to self-resolve through your advice and action. The role involves carrying out assessments with landlords and interacting with tenants and other external stakeholders to increase awareness of tenancy obligations in the sector.

Building & Tenancy’s goal is to resolve tenancy disputes early through our dispute resolution process or through self-resolution. The ability to encourage tenants and landlords to resolve problems themselves and at the same time ensure sustained compliance will be a challenge for this role. Enabling stakeholders to have a high level of tenancy literacy is a key part of our strategy. The Compliance Officer will contribute to the development of MBIEs information and education programmes and the planning for the delivery of the Tenancy Services work programme. This could be a great opportunity for those wanting exposure to a large strategic programme of work that touches the lives of many New Zealanders.

The Compliance Officer will work with a wide range of people, from all walks of life, requiring a high level of professionalism, communication skills and tenacity. We are a new team of highly skilled professionals keen to make a difference to New Zealanders who rent their homes.
Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required
- Experience and knowledge of regulatory and compliance environments
- Knowledge and understanding of government and constitutional environment
- Demonstrated knowledge and understanding of administrative law and the principles of natural justice and fairness
- Sound compliance skills including gathering, researching analysing ad evaluating information and working knowledge of the enforcement process.
- Strong relationship builder, confident communicator who can work with a range of people across different cultures and background.
- Must have a full class 1 New Zealand drivers licence
- You must have the legal right to live and work in New Zealand Ētahi kōrero mō MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It

Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai t

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