Aftersales Operations Manager

3 weeks ago


Auckland City, New Zealand Automotive Employment NZ Ltd Full time

**Job reference - 35788**
- Excellent package including housing and car
- Nissan and Isuzu truck and light commercials
- A rich and diverse culture

**United Auto’s in the Solomon Islands**

The Solomon Islands is an archipelago of over 900 islands located in the South Pacific Ocean, east of Papua New Guinea. It is home to a diverse population of over 600,000 people, with Melanesian, Polynesian, and Micronesian cultures. For those with an interest in the outdoors, The Solomon Islands is known for its natural beauty, with rainforests, beaches, and clear waters. The climate is tropical.

The people of the Solomon Islands are largely known for their hospitality and friendliness. This is a developing and diverse country with large infrastructure developments underway.

United Autos is in Honiara, the capital of the Solomon Islands, where this role is based, with Honiara itself home to a population of 93,000 people.

United Autos primarily focuses on Nissan and Isuzu trucks and light commercial vehicles. The company’s service and parts operations employ a medium sized team of technicians and parts interpreters along with support staff.

**The role at United Autos**

Reporting to the General Manager, the After Sales Operations Manager has direct reports including Parts Interpreters, a Procurement Officer, a Warehouse Supervisor, customs staff, and a Service Advisor. There is also direct contact with the technical staff and clients.

Key job functions and accountabilities:
The After Sales Operations Manager carries out a range of duties related to managing the parts department and service workshop including:

- Leading and supervising employees in the service and parts departments
- Actively assist and manage parts procurement
- Manage inventory levels and obsolescence
- Drive labour sales
- Focus on technician productivity and efficiency
- Accurately cost and close jobs
- Consistently achieve or exceed financial targets
- Manage department costs within budget
- Solving complex logístical and technical issues
- Optimising market share
- Working with staff to achieve great CRM

**The background sought**

Ideally you will have operated as an After Sales Manager, a Service Manager with Parts exposure, or as a parts Manager with technical aptitude and ability. Alternatively, you could have held a service supervisory role and possess the ability to learn the parts operations.

You will have had exposure to service job workflow and have managed work in progress, with a strong, process driven, analytical, and detail-oriented nature.

It would be ideal to possess a knowledge of international trade and logistics and importing and/or possess experience with procurement but this is not essential.

United Autos is open to discussing backgrounds broadly in line with service and or parts operations.

**Thee challenge and rewards**

An attractive remuneration package, payable in US dollars, with plenty of incentive to consider medium term relocation is provided for. Housing is also provided along with a company car, annual return airfares, and various other benefits to be discussed at interview stage.

The closing date is
**Wednesday **the
**8th **of

A confidential can be made by calling Russell Phillips on 027 479 0000 or Jo-Ann Robinson on 021 271 3202, or freephone within NZ 0800 67 57 47.



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