Delivery & Installations - Team Leader - 2 Roles

7 days ago


Auckland City, New Zealand Kings Recruitment Full time

2x Physically fit, technically savvy, Delivery / Installations team members
- Bring some basic technical / handyman skills & ability to reverse a trailer
- Some supervisory or team leadership experience will be valuable here. Great $$$

**The Company**:
Our client markets a very successful high end, luxury Spa brand. By consistently remaining ahead of the competition, they have gained market leader status both in NZ and Internationally.

They pride themselves on being the best in the business and are committed to quality and ensure that their customers receive the very best service, all the way through their spa buying experience.

**The Opportunity**:
On their behalf, we are keen to attract 2 very professional, customer-focused people to join their **Delivery & Installations team. **Customers that buy a high-end product, expect a high-end service, so the delivery / installation experience also needs to be first rate.

These team members will act as ambassadors for the company. They will ensure that the delivery/ installation process runs like clockwork and customers are left happy with their experience.

**The Role**:
Working with a small team, you will perform 2 or 3 customer delivery / installations each day. **This is a hands-on role, very active role, so you will need to be physically fit. There is no real office work involved.**

Before the delivery, you will perform a range of planning and pre-delivery tasks, which of course means liaising with the customer. It might also include site inspections, checking other trades have completed their work, or any other specific requirements that might impact a successful delivery/ installation process.

You will be given training on the technical aspects of the products, so that you can trouble shoot any technical product issues and support the service team in the field, when required.

And while you will get piles of product training, it would be great if you came armed with some basic technical skills and experience. (General handyman skills).

**What they are looking for**:
Our client is seeking to hire only those who are super professional, have great presentation, amazing communication skills and understand the customer care required in this role.

We are open to the industry/ background that you have come from. You could be in an office-based role and be keen to get out from behind a desk, or in Sales, or Customer Service, or be a Personal Trainer at a gym, or maybe another delivery / installation role.

**We are seeking 2 new team members to join the Delivery team.**

One of the new roles will be a** Delivery Lead** role and will suit someone who is mature, responsible, reliable, and who displays a strong work ethic. They will take pride in their job and will be keen on mentoring and guiding others to do the same.

Some supervisory or team leadership experience will be valuable here. Leadership experience in non
- work environments will also be recognized. e.g. You may be the coach of a sports team, or a community group leader.

**What else are they looking for**:

- You have more than a few years work experience under your belt.
- You will be a well-groomed, physically fit person.
- You will enjoy an active, physical job. Sitting in an office all day is definitely not your thing.
- You will need to be fit and relatively strongand able to perform a physical role, **_every day._**:

- You understand how to provide a first-class service and will enjoy communicating with customers.
- You are a problem solver, positively looking for solutions to challenges.
- Having some basic technical / building / handyman skills will be a bonus.
- You will need a full clean license
- Can drive a manual vehicle and reverse a trailer.

**The Rewards**:
Our client wants to reward well for the right person for this role, so you will expect to earn between **$67K - $80K and **(possibly a vehicle to drive to work and home each day).

This is a Monday to Friday job, and a typical week will be 45 hours, with some occasional overtime and occasional weekend work, which you can chose to do.

**How to Apply**:
DelvTeamLead - LB - February 2024


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