Issue Resolution Specialist

3 weeks ago


Auckland City, New Zealand Fletcher Building Full time

**General Information**:
**Job Type**

Permanent

**Category**

Customer Service

**Business**

Laminex New Zealand

**Location**

Auckland

**Job Reference**

38815

**Posted Date**

04-Dec-2024

**Closing Date**

04-Jan-2025

**Description**:

- As part of Fletcher Building's Building Products division, Laminex New Zealand is a trusted partner in providing high-quality decorative surfaces and panel products for residential and commercial spaces. With market-leading brands like Formica, Laminex, Melteca, and Caesarstone, we are committed to excellence in the building industry through expertise, innovation, and customer satisfaction.

**The Opportunity**:
**What We’re Looking For**:

- Previous experience in a senior Customer Service resolution or Credit Administration role is essential.
- Knowledge of credit administration processes and proficiency with MS Office.
- Exceptional problem-solving skills, analytical thinking, and attention to detail.
- Proven ability to communicate clearly, build solid relationships, work autonomously, and drive solutions-focused outcomes.
- A positive attitude, professionalism, and a commitment to providing outstanding customer experiences.
- Demonstrated ability to go the extra mile for your customers and be change resilient.

**Why join us?**
- As part of the Fletcher Building group of companies, we can offer great benefits including a competitive salary, flexible working, an incredible parental support scheme, educational support for yourself and your family, an opportunity to learn from some incredibly talented people and a fun and supportive environment with opportunities for growth and development.



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