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Loan Set Team Leader- Medical Devices

5 months ago

Auckland City, New Zealand Zimmer Biomet Full time

-Requisition Number
APAC05239
Employment Type
Full-time
Location
Auckland, Central (New Zealand)

**_At Zimmer Biomet ANZ, we are about transforming orthopaedics, and we believe in the need for Surgeons and Patients to have access to the combination of cutting edge technology and implants to give patients the best opportunity to improve their quality of life._**

Leading a team of Loan Set Representatives you will responsible for managing the performance and output of the Inbound and Outbound Loan Set team on a rotational basis. Taking a ‘hands on’ approach to this role, you will be across all aspects of Loan Set representatives’ position on a day to day basis.

**Your primary responsibilities include**:

- Ensure that team members comply with the existing processes
- Manage the Inbound and Outbound teams to ensure Loan Set targets are achieved
- Plan staffing levels for areas of responsibility.
- Promote positive team morale and address performance issues should these occur.
- Provide information in support of the performance review process
- Ensure all work performed is aligned to the highest business priority
- Participate in continuous improvement activities.
- Gain a positive profile with key Zimmer Biomet Sales staff, based on superior customer service.
- Establish key relationships with the Marketing and Sales teams to drive collaboration on service delivery challenges and initiatives.
- Ensure that a 5S work environment is delivered and sustained

**Sounds like you? This is what we are looking for**:

- Minimum High School Certificate (or equivalent educational level to support numerical and written criteria of the position).
- Previous Loan Sets experience, or a seasoned Logistics & Supply Chain professional
- SAP, RF Scanning & Barcoding experience will be advantageous
- Process driven, ability to problem solve and high attention to detail
- Preferably demonstrated leadership experience
- Excellent customer service and communication skills

Working additional hours as may be required to ensure business objectives are met

**On offer is a competitive salary and an exciting opportunity to be a part of a Dynamic Company**

**About Us**

As the leading innovator in musculoskeletal healthcare, our cutting edge robotics technology, interactive digital platforms, and comprehensive portfolio of products for joint reconstruction, bone and skeletal repair, sports and spinal injuries, help restore mobility, alleviate pain, and improve the quality of life for patients. Collaborating with top healthcare professionals around the globe to speed the pace of innovation, and expand the possibilities for successful treatment outcomes, Zimmer Biomet remains committed to our promise to look beyond what’s possible now, and discover what’s possible next.