Cartage Operations Specialist
7 months ago
**THE OPPORTUNITY**:
- Processes, handles and distributes all required documents in the receiving areas
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Performs delivery arrangement
- Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
- Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
- Interacts with Customer Service, Product, and Global Service Centers, if required
- Creates/confirms transport order to ensure delivery of the shipment to the final customer
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Prepares, controls and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Checks responses from counterparts and finalizes validation of required documents
- Follows-up shipment status in the Import area; identifies incidents and ensures resolution of incidents
- Supports Customer Service in the incident and exception management resolution
- Maintains excellent relationships with supplier
- Is responsible for identifying performance issues of suppliers, and proposes solutions to improve/correct performance
- Performs IT systems related tasks to provide up to date information on shipment
- Interacts with Customer Service, Product, and Global Service Centres, if required
**THE PROCESS**:
Applicants for this position should have NZ residency or a valid NZ work visa.
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