Senior Customer Success Specialist

Your role To retain customers by managing and exceeding expectations through delivery of a quality service that focuses on our customer centric approach. What you'll be doing - Are you a natural relationship builder? - Do you thrive on forging solid connections? - Are you known for your creative problem-solving and negotiation skills? What We Need - At...

Company Description **Want to deliver tech with purpose, with people who care?** **Join us and deliver cutting-edge software solutions that help keep children safe online.** **Who we are?** We are a technology company that exists to protect and support every child's digital journey. Leveraging our industry leading technology, we are currently protecting...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Senior Customer Success Manager - The goal of this Customer Success Manager (CSM) role is to establish a lifelong...

Permanent full-time position - Internationally renowned and industry-leading company - Excellent staff benefits **Who We Are** FUJIFILM Process Automation is a leading provider of Esker, an AI-driven process automation platform. Companies such as Air NZ, DB Breweries, Animates, Gallagher and many more use our cloud-based solutions to run more efficient and...

**About the Role** As a **Senior Customer Success Manager** for First AML you will play an important role in our customer’s experience with our product. Looking after a portfolio of customers you will act as their main point of contact ensuring they are getting the most out of our SaaS platform resulting in renewals and upsell opportunities. We are...

Location - East Tamaki, Auckland - Permanent Full-time opportunity - Lots of variety in the role so, no two days are the same Waste Management NZ Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources....

**Introduction**: Who are we and why work for us? We've created a world-class SaaS product that automates and solves our customers due diligence problems so that they can stay focused on running their business. First AML isn't just a “start up”, we are well funded and in growth mode which for you means your career will grow with us as we create a...

**Lay of the land** Come and make a real impact in one of New Zealand's rising tech stars, helping over 30,000 farms across the world manage their financial performance and be better, more profitable, and sustainable operations now and for future generations. We have taken our vision from Aotearoa to the world and now have teams across Australia, the United...

Want a tech career? - Brand new role - customer growth Fergus job management software helps tradies around the world make their lives easier by helping them work smarter and faster. The company was founded in 2011 by a kiwi plumber who knew there was a better way to run his business. Join our mission to be the most loved tradie SaaS platform in the...

Description About Auror At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand, we’re working with some of the best and...

Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach. **About the Role**: As a Senior Customer Success Lead based in Wellington,...

**About Centrapay** Centrapay is an exciting and fast-growing fintech backed by some of the very best investors and minds in payments and technology. We’re building a global network that enables new payment experiences, while reducing fraud and cost. Our brand purpose is to help the world get beyond plastic-card payments. We do this by creating new ways...

Cin7 is a renowned global software company specializing in Inventory Management and Supply Chain software. Our platform helps medium-large product businesses thrive in a highly competitive, digital world.As a Customer Success Specialist - SaaS, you will be instrumental in ensuring our customers achieve success with our products. Your role will involve...

We have an opportunity for a Customer Success Associate to join Kotahi's Customer team. This is a full-time, permanent role. The Customer Success Associate is an integral part of the Customer team’s drive to build strong partnerships with our customers and cross functional teams, with a focus on performance and improvement so we can continue to set new...

Thematic is a venture-backed software company that helps the world's most recognized companies (Google, LinkedIn, Atlassian, DoorDash and many more!) turn free-text customer feedback into insights using AI and Natural Language Processing. Whether analyzing millions of survey responses, social reviews or chat logs, companies use us to determine the issues...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

We have opportunities available for a Customer Service / Sales Support to join our Commercial team. Based at our award-winning head office in East Tamaki, Auckland the facilities are state-of-the-art, with onsite café and free car parking. **About the role** In this role, you will work alongside local and national business account managers, and the wider...

Utilise your strong customer service skills to resolve customer queries - Solutional & Nurturing process - Purpose led business where education is our mantra Employsure is the leading workplace relations specialist in Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the...

**What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...