Strategic Business Customer Partner

6 days ago


Wellington City, New Zealand Accident Compensation Corporation Full time

**Join a passionate, diverse, supportive, and fun team**:

- **Bring your experience in building and fostering trusted relationships and delivering **partnership plans**:

- **Drive the growth in partner networks including business, industry associations and government agencies**

Here at ACC, we strive to improve lives every day, both for our customers and our employees. For our customers, through manaakitanga, we support their wellbeing. It’s what drives the things we do, to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we’ll be there.

**What you can look forward to**:

- Here at ACC, we pride ourselves on our fantastic working environment and culture
- You’ll have access to great employee benefits such discounts on sports gear from Torpedo 7, Les Mills gym memberships, E-bikes, health insurance, car rentals to name a few.
- We offer a collaborative working environment with flexible working arrangements
- Starting salary $ 82k - $ 100k (depending on experience), plus a 9% superannuation and flexible working options

**About the role**:
Operating at a senior level, and through a strong collaboration and strategic approach, you will be accountable for developing strategic partnerships and engagement plans with key partners who can help ACC connect with our business customers allowing us to deliver value to our customers.

Your strategic partners will include a portfolio of government agencies, industry associations and you will be responsible for growing our ethnic business community partner networks. You’ll work with them as a truly collaborative partner to achieve the best business outcomes.

You will also have an overview of the existing partnering arrangements between ACC and partner organisations, at both a national and local level, able to identify the opportunities for adding value to both parties.

As a Strategic Business Customer Partner, you will have an opportunity to influence new and innovative thinking, growing and developing relationships at a senior level within large business and working cross-functionally across other key ACC business groups. You’ll be supported by a great team to help meet the needs of our partners and customers.

**About you**:

- Experienced Partnership Manager, Account Manager and / or Engagement Manager (3-4 years) supporting a portfolio of key strategic partners
- Ability to navigate complex issues and promote customer centric solutions, without being an expert
- Demonstrated ability to identify opportunity to connect and collaborate at a strategic level and manage and mitigate risk across many parties for mutual benefit for those parties, including spotting trends and acting accordingly
- Strong team player and leadership demonstrating a hands-on and supportive approach to encouraging a cohesive delivery, leveraging across Business Customer Solution teams and other ACC teams
- Broad business understanding, bringing a professional network and experience working with partners such as those in the health and safety sector, industry associations, ethnic/ Māori business communities and government agencies.

**Working at ACC**:

- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.
- Development opportunities in te reo Māori me ngā tikanga.



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