Patient Administration Coordinator

7 months ago

Auckland City, New Zealand Te Whatu Ora -Health New Zealand Te Toka Tumai Auckland Full time

**Permanent full time position, Monday to Friday (8:00am to 4:30pm)**:

- **Close to transport links**:

- **Development opportunities available**

**Te whiwhinga mahi | The Opportunity**:

- Challenging but rewarding role in Patient Administration Services (PAS)
- Service-oriented department with dynamic daily challenges
- Work with a close-knit admin team
- Collaborate with clinicians, nurses, managers, and directors
- Based at Auckland City Hospital

Our Patient Service Centre (PSC) unit provides support to the clinical department by managing their outpatient clinic receptions, processing referrals and making initial and follow-up appointments for our patients. We are a large team and we collectively make about 850,000 outpatient appointments and over 300,000 surgical bookings per year.

**Surgical Booking**:

- Use of electronic daily waiting lists reports to book patients and ensure a patient focussed booking approach is used at all times
- Enter and update patient details on booking systems and manage all patient administration

**Nga Pūkenga Motuhake | Important Skills**
- Excellent English proficiency
- Reliable and punctual with a strong attendance record
- Resiliency, adaptability and flexibility to ensure the smooth running of the service
- Fast learner, great at multitasking, with excellent time management skills
- Strong computer skills with an ease of learning new apps

You will need to have the right attitude to deliver the highest quality customer service to our valuable patients and offer the following skills: You care about public health and you want to serve our community. You have alignment with theTe Toka Tumai values.You are capable of building good working relationships with all types of people across Te Toka Tumai.

**He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here**:

- $$69,442 per annum (pro rata)
- In-house mentorship and on-going training
- Free professional development opportunities
- Career progression within the organisation

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

**Me pēhea te tuku tono | How to apply

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