National Security Manager

7 months ago

Hastings, New Zealand Baker Tilly Staples Rodway Full time

HSM provides guard services and A1 graded monitoring services to a wide range of clients across New Zealand including corporate offices, warehouses, government offices and, commercial and residential premises.

HSM is looking for a superstar **National Security Manager** to lead two key divisions within their security business - Guarding and Monitoring. These are well established divisions both with sizable teams and state of the art equipment.

The National Security Manager will sit within our Senior Management Team and be responsible for driving strategic growth and ensure optimum performance of the Monitoring and Guarding divisions including spearheading our national growth strategy. They are a dynamic team, and are looking for an energetic, motivated, forward thinking, and driven National Security Manager who will be actively involved in their business development.

**Your Responsibilities**:
The National Security Manager will be responsible for leading a large team of guarding and monitoring professionals and developing and maintaining excellent relationships with a wide range of customers, including large national accounts. You will also
- Develop and execute growth plans and strategies for both divisions (guarding and monitoring)
- Drive sales within the business and actively pursue new business opportunities
- Undertake key people matters from selection and onboarding through to development, performance feedback and motivation of the team
- Drive the training and development within the team to ensure we remain cutting edge in our industry and are complaint with industry and client standards
- Ensures SOPs remain current and complied with
- Drive a culture of high performance
- Develop and maintain frequent security evaluations of client facilities and ensures appropriate recommendations are made to the customer
- Monitor Incident Reports and takes appropriate action on the reports that are related to sites across both divisions
- Undertake analysis and interpretation of divisional financial reporting including month end and year end

**About you**:
You may already have strong experience in the security industry or alternatively you have a strong leadership background from within Hospitality or Retail and you are looking for a new challenge. To succeed in this role, you must have experience with account management, employee management and understand what is required to succeed in a 24/7 business. In addition, you will have
- Significant experience working in account management and sales
- Preferably previous Security Management experience
- Proven track record in developing high performing teams
- Excellent communication skills being able to convey timely and clear information to managers, fellow management team members and clients
- Have a strong customer focus, being responsive and able to anticipate the needs of customers
- Must demonstrate strong analytical thinking and problem-solving skills and a proven ability to make sound judgement calls
- Superior organisational and time management skills

This is a 24-hour operation so flexibility is important and at times you will be required to be available to your team outside of normal work hours. There will also be occasional domestic travel for business development and customer service requirements.

You must also be able to obtain a COA (Certificate of Approval) and have a clean criminal record.

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