Manager - Lending Operations
3 weeks ago
Excellent benefits including wellbeing leave, leadership programmes and more.
- Our market leading Parenthood Package includes Kiwisaver contributions for up to 52 weeks.
- Based in Lower Hutt with minimum two days in office.
**This is us. Where making an impact matters.**
Lending Operations is a rewarding team to work for where you will play an integral role in making our customers home loan dreams come true As Kiwibank’s Lending Operations Manager, you will drive operational performance leading a team of Lending Operations Representatives who provide our customers and the bank with home loan operational support.
As our Lending Operations Manager you will:
- Lead our Lending Operations Representatives by managing operational workflow, resource allocation and ensuring high service levels and key performance objectives are met.
- Recruit and deliver training for new employees, manage career development and ongoing training for your team.
- Collaborate with our internal Transformation team to deliver change management in your team ensuring effective adoption of new processes and technologies.
- Manage quality control checks, operational and risk compliance.
- Take ownership and resolve complaints and escalations.
**This is us. Where your expertise matters.**
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Accomplished people leadership skills ideally within a lending, financial or banking firm.
- Proven success in leading operational teams and building a collaborative and engaged team culture.
- Strong skills in coaching, mentoring team and implementation of change and transformation.
- Proven knowledge and experience of Retail Secured Lending, Finance Advice Act, Credit Contracts & Consumer Finance Act.
- Demonstrated experience with problem-solving and strategic recommendations.
- Strong interpersonal and communication skills and can engage and manage stakeholders across organisational levels effectively.
You do not need to tick every box here to be considered
**This is us. Where you matter.**
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
-
Operations Manager
3 days ago
Lower Hutt, New Zealand InterGroup Full timeAre you a _natural leader_** **and a bit of a character? You’re here right now, reading this for a reason. Maybe you already know your way around hydro excavation and you’re looking for your next move. And we're after more characters like you to come and join us! **What's the job?** Vac U Digga is New Zealand’s leading hydro excavation specialist....
-
Branch Operations Manager
2 weeks ago
Lower Hutt, New Zealand Pohlen Partners Full timeHigh Impact site operational management - Contribute to landmark strategic projects - Upper Hutt, Wellington Location **Combine your expertise in project management of landfill site operations to advance your career in an exceptional national company.** **Overview** Specialists in resource related solutions, the business is future focused, service driven,...
-
Operations Excellence Manager
2 days ago
Lower Hutt, Wellington, New Zealand Steel & Tube Holdings Ltd Full timeLeadership OpportunitySteel & Tube Holdings Ltd is seeking a results-driven Production Manager to lead our Wellington factory, with a focus on delivering operational excellence and customer satisfaction.The ideal candidate will have a strong manufacturing background, with experience in leadership roles and a proven track record of success in managing teams...
-
Kitchen Operations Manager
18 hours ago
Lower Hutt, Wellington, New Zealand Ministry for Vulnerable Children, Oranga Tamariki Full timeAre you passionate about delivering exceptional customer service and ensuring the highest quality of food service? Do you have experience working in a fast-paced kitchen environment and a proven track record of providing excellent customer satisfaction?If so, we would like to hear from you! As a Kitchen Operations Manager, you will play a key role in...
-
Work Management Centre Operator
2 weeks ago
Lower Hutt, New Zealand Ventia Full time**About Ventia** Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud...
-
Tower Operations Manager
3 weeks ago
Lower Hutt, New Zealand Airways Full time**Firstly, a bit about us** Airways provides air traffic management services across 30 million square kilometres - this is one of the largest areas of airspace in the world. Our people manage this airspace by providing air traffic control, surveillance, communication, flight inspection, mapping and airspace design services. We work with government,...
-
Sales and Operations Manager
7 days ago
Lower Hutt, Wellington, New Zealand Accent Gr Full timeWhat We OfferAs a Sales and Operations Manager at Accent Group, you'll enjoy a range of benefits and opportunities for growth. You'll receive 40% off Accent Group brands, access to our Employee Benefits program, and invitations to leadership conferences, awards nights, and product launch events. You'll also have the chance to develop your skills and...
-
Manager Treatment Operations
3 weeks ago
Lower Hutt, New Zealand Wellington Water Full timeDoes a dynamic leadership opportunity excite you? - Flexible working arrangements available - Based at our Petone office This is a full-time position of 40 hours per week The remuneration range for this role is $119,000 to $167,000 p.a. depending on skills and experience **The opportunity** The purpose of the position of the Manager Treatment Operations...
-
Commercial Account Manager
2 days ago
Lower Hutt, New Zealand ASB Group Full time**Interesting role that allows fantastic career development**: - ** Join an established and successful team**: - **Based in Wellington or Lower Hutt** Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the...
-
Operational Policy
2 weeks ago
Lower Hutt, New Zealand LGJobs Full timeNewly created leadership role - Friendly, collegial team environment - Outstanding benefits and flexible work options At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. We are excited...
-
Complaints Resolution Specialist
4 weeks ago
Lower Hutt, New Zealand Kiwibank Full timeJoin our leading Customer Care and Solutions team at Kiwibank and support Kiwi with their financial wellbeing. - Excellent benefits including Wellbeing Days to recharge when you need it. - Based in Hastings or Lower Hutt with minimum two days in office. **This is us. Where making an impact matters.** At Kiwibank we are a purpose led organisation making...
-
Complaints Resolution Specialist
15 hours ago
Lower Hutt, New Zealand Kiwibank Full timeJoin our leading Customer Care and Solutions team at Kiwibank and support Kiwi with their financial wellbeing. - Excellent benefits including Wellbeing Days to recharge when you need it. - Based in Hastings or Lower Hutt with minimum two days in office. **This is us. Where making an impact matters.** At Kiwibank we are a purpose led organisation making...
-
Branch Operations Manager
4 days ago
Lower Hutt, Wellington, New Zealand Precision Equipment NZ Full timeAre you a born leader looking for a new challenge? Do you have experience in managing teams and driving business growth? We are seeking a highly skilled and motivated Branch Operations Manager to join our team at Autolign & BNT in Petone.About the Role:Full-time, permanent position (Monday to Friday with alternate Saturday mornings)Competitive salary and...
-
Customer Experience Representative
2 weeks ago
Lower Hutt, New Zealand Kiwibank Full timeA competitive salary of $61,000 + heaps of benefits! - Based in our Lower Hutt contact centre, hybrid office environment with minimum 2 days per week in the office - Intake start date Tuesday 29 October 2024 Join the Kiwibank contact centre and build an exciting career in banking. You’ll receive on-the-job training and learn about everything from...
-
Retail Store Operations Manager
6 days ago
Lower Hutt, Wellington, New Zealand Te Omanga Hospice Full timeAbout UsTe Omanga Hospice is a charitable trust that provides specialist palliative care to patients and their whānau in the Hutt Valley living with a life-limiting or terminal illness.Our retail shops raise funds to support the operations of the Hospice.We are seeking an experienced retail professional to join our team as a Retail Store Assistant Manager...
-
Service Coordinator
2 weeks ago
Lower Hutt, New Zealand Medcall Full timeSupporting and emplowering of people living with disability - Working alongside individuals, family & whanau to meet goals - Friendly team environment, central location, modern office, fast paced $ varied Care on Call (NZ) Limited has an exciting opportunity for the right person to join our Flexible Support Unit. This unit is responsible for the support and...
-
Operations Supervisor
2 weeks ago
Lower Hutt, New Zealand InterGroup Full timeAre you an Operations Supervisor and a bit of a character? At InterGroup, our people are real good characters who have each other’s backs every day. And we're after more characters like you to come and join us! **What's the job?** InterGroup are New Zealand's Infrastructure and Industrial Services specialists, delivering services in waste management,...
-
Operator
2 weeks ago
Lower Hutt, New Zealand InterGroup Full timeAre you a Driver/Vehicle Operator and a bit of a character? At InterGroup, our people are real good characters who have each other’s backs every day. And we're after more characters like you to come and join us! **What's the job?** InterGroup are New Zealand's Infrastructure and Industrial Services specialists, delivering services in waste management,...
-
Senior Adviser
3 weeks ago
Lower Hutt, New Zealand Ministry of Transport Full timeTe Manatū Waka Ministry of Transport is the system leader for the whole of the transport sector whether it’s on land, at sea, in the air, or connecting New Zealand to the world. Transport affects every area of our society so you will need to think in broad terms. Part of Ministerial Services, this role sits within the wider Te Kāhui Tangata Corporate...
-
Operational Director
7 days ago
Lower Hutt, Wellington, New Zealand Oranga Tamariki—Ministry for Children Full timeAbout Oranga TamarikiOranga Tamariki—Ministry for Children is a government agency dedicated to improving the wellbeing of children and families. We aim to provide safe, stable, and nurturing environments for children in need.The RoleWe are seeking a highly experienced leader to join our team as the Residence Manager for our Epuni site in Lower Hutt. The...