Level 1 Service Desk Engineer

4 days ago


Rosedale, New Zealand Robert Half Full time

**The Company**

Located on the North Shore, this company is operating in a high growth sector that also has a strong, senior technical team of engineers who thrive in a fast pace environment. With over 250 clients they are staying competitive by offering a full IT Microsoft Suite of products and services ranging mostly with Networking and VoIP systems.

**The Role**

As a Level 1 Service Desk Engineer this role will see you working amongst a skilled team of service desk engineers which are able to have a good time whilst they work. You will be tasked with supporting clients from around the globe with their VoIP connectivity issues, alongside performing daily back up and operational checks.

This role is 40 hours / week over 4 days. You are required to Saturday & Sunday (from home) and two mid-weekdays of your choice from the office.

**Your will obtain the following;**
- Network and Voice/ VoIP knowledge
- Great written and verbal communication skills
- Prior experience on a service desk experience
- The ability to build rapport quickly over the phone with clients
- Experience with different software and hardware systems such as desktops, tablets, cloud systems and networks (WAN, LAN)

**Your Profile**

You are a tech savvy individual which can pick up technologies with ease and enjoy being in a high performing environment. You have excellent communications skills, both verbal and written, allowing you to understand the client's requirements and document accordingly. You will find socializing easy and be able to build strong working relationships both internally and externally.

Please send your resume in **Microsoft Word** format or for further information, contact **Camilla Aldrich** in our **Auckland** office on **09 915 6700**.

**Job Reference Number: 06900-0012190277**:



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