Inbound Customer Service Officers

3 days ago


Rosedale, New Zealand Emprego NZ Full time

Are you a confident communicator? Do you thrive on engaging with others? If you said yes, then this could be the job for you

About us:
We’re a contact centre with a lot of experience and even more heart. We are owned and staffed locally across two sites based in Auckland and Northland and we are available 24 hours a day, seven days a week.

We’ve evolved from delivering traditional call centre functions to partnering with businesses to bring expertise and experience in sales, customer service, market research and critical back-office administrative processing.

About the roles:
We are seeking highly motivated and customer focused Inbound Customer Service Officers for both part time and full time positions.

This role entails taking incoming calls from customers and assisting them through any issues or questions they may have, full training is provided for all new starters too.

We are flexible with hours available but are mainly looking for individuals to work our afternoon shifts from around 5pm-8pm, however we are still open to your avaialbility.

We offer:

- Office location based on the North Shore in Albany
- On-going training, development, and coaching
- Tight knit fun team
- Parking in the surrounding streets

About you:
To apply, you will need:

- A fantastic phone manner - You must be impeccably clear, articulate, professional and friendly
- Engaging people skills and the ability to quickly build rapport with anyone
- Training will be provided, but any previous sales experience would be helpful
- Love dealing with people and delivering an exceptional level of customer service



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