Senior Risk Advisor

2 months ago

Auckland City, New Zealand Mercer Full time

**Senior Risk Advisor - Commercial**

**What can you expect?**

The prime responsibility for the **Senior Risk Advisor** is to assist Client Executives in all aspects of client service, including face to face client contact, administration, technical support and business development. In association with the Marsh Client Operations (MCo) where applicable to ensure the accurate, efficient and timely production of all clients, insurer and policy related documentation. Whilst growing and managing your own SME book of business.

The role requires someone who is a team player and who strives to achieve the best outcomes for both the client and our Company.

**What’s in it for you?**
- Brand new agile workspace in Auckland CBD, conveniently located near public transport
- Hybrid working environment
- Medical insurance
- Community support volunteer days
- Access to Marsh’s leading training and development program
- A professional work environment that supports your career path within our global organization
- A friendly and supportive team atmosphere

**We will count on you to**:

- Service a client portfolio of predominantly NZ-owned businesses, meeting growth targets and service standards.
- Prepare all necessary documentation for clients and insurers.
- Manage client renewals in line with Marsh’s “Client First Principles” to ensure consistent quality service.
- Attend industry and client events to build a strong professional network and represent the company.
- Collaborate with Client Executives to understand clients' business, risk management, and insurance needs.
- Implement renewal and broking strategies as directed by Client Executives.
- Assist in developing account retention and defense strategies.
- Maintain a thorough understanding of all major classes of insurance offered by the company.

**What you need to have**:

- Strong written and verbal communication skills.
- New Zealand Certificate in Financial Advice (Level 5).
- A minimum of 2+ years of insurance industry experience, preferably in broking.
- Excellent negotiation and problem-solving skills.
- Proficiency in Microsoft Office.

**What makes you stand out**:

- A dedication to providing high-level client service.
- Ability to thrive in a fast-paced environment.
- A university qualification.
- A strong team player mentality.

**About MARSH**:
**Marsh McLennan** is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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