Food and Beverage Team Leader

3 months ago

Wellington City, New Zealand IBIS Full time

**Company Description**
Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties

**_ ibis Wellington:_**_ _Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner._

Join our dynamic team at Vivant, where we pride ourselves on delivering exceptional service and creating memorable dining experiences. We are seeking a passionate and experienced Food and Beverage Team Leader to oversee our dedicated team and ensure the highest standards of service and guest satisfaction.

**_ Key Responsibilities:_**
- Assist in leading and supervise the food and beverage team to deliver efficient, friendly, and professional service.
- Ensure all food and beverage services adhere to established standards and procedures.
- Build strong relationships with VIP and regular guests to anticipate and fulfil their needs.
- Coordinate with the Chef and kitchen brigade to ensure timely and accurate service delivery.
- Manage shift revenue, completing cash/charge summaries to balance daily activities.
- Implement systems to protect and maintain control of service equipment, accurately recording breakages and conducting regular stock takes.
- Maintain high standards of hygiene and cleanliness in all Food & Beverage areas.
- Ensure room service trays and trolleys are set up correctly and collected promptly.
- Train and develop staff to ensure competence in service procedures and the ability to maximise sales.
- Ensure accurate guest billing following hotel procedures, posting correct charges.

If you are passionate about hospitality and have the skills and experience we are looking for, we would love to hear from you.
**Qualifications**
- Knowledge of Food and Beverage service, previous experience in a similar role is preferred.
- A team player with a passion for customer service.
- Capability to work well under pressure, great communication and problem solving skills.
- Effective time management.
- Ensure smooth communication with the kitchen
- First aid certificate would be viewed as favourable
- Ability to work early morning (from 6am) and late evening shifts also flexible to work weekends and public holidays.
- You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)

**Additional Information**
At the Ibis Wellington, we're all about not just building your career but ensuring you have a blast along the way We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

- ** Learn Your Way**: Dive into our Accor Academy for the ultimate combo of earning and learning
- ** Accor Heartist Benefits**: Enjoy discounted perks on Food & Beverage plus accommodation worldwide - because why not?
- ** Fuel Up**: Daily staff meals are on us while you're on duty.
- ** Accor's Parental Leave Schem**e: Supporting you in all stages of life.
- ** Celebration Time**: Join in on staff celebrations and get recognized for your tenure.
- ** Employee Assistance Program**: Your go-to support for all things work and beyond.

Join us at Ibis Wellington, where your career journey is as exciting as the destination

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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