Manager - Data Response

3 weeks ago

Wellington City, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**Manager - Data Response**
- **Based at Police National Headquarters, Wellington**:

- **Grade 21**:

- **Police Employee**:

- **Permanent, full time**:

- **JR 5052641**

**E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.**
- Stand at the stern of the canoe and feel the spray of the future biting at your face _

**Mo te tunga | About the role**

The Manager - Data Response leads a team responding to internal and external data requests across all of NZ Police. This is a highly complex and demanding role that requires in-depth knowledge of legislative requirements, using data to inform and influence, and exceptional team leadership skills.

The Data Response Team extracts and manipulates data to respond to one-off requests as well as maintaining regular reporting products to meet the needs of internal (Police) and external customers.

The team is also responsible for providing data related for Ministerial and official correspondence, responses to parliamentary questions, information requests (OIAs), publication of official statistics as well as updating policedata.nz and other information sharing arrangements.

**Key Accountabilities**:

- Coordinate responses to requests for data from a wide range of police members, the public, as well as partner agencies.
- Manage organisational and reputational risk by ensuring that responses are consistent, accurate, aligned with the Police's data strategy and policies and meet the high standard for open and transparent Government service delivery.
- Approve and sign out responses on behalf of Police, seeking advice and escalating appropriately.
- Provide expert advice on Police data holdings and ensure compliance with in-house and statutory standards.
- Work with colleagues to seek opportunities to proactively expand the coverage of policedata.nz.
- Coordinates and maintain systems for the recording and monitoring of delivery of requests.
- Provide expert advice and assistance to staff preparing responses.

**He aha taau e kawe mai | What you'll bring**

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

To be successful in this role you will require the following:

- Demonstrated customer responsiveness and a focus on ensuring service requests are met with professional, customer-focused and timely responses.
- An inquisitive mindset that is comfortable dealing with a wide range of topics on a daily basis.
- Proven experience and ability to understand (or gain understanding) of Police data and tools, perhaps by having experience as a performance analyst, business analyst, data analyst with a background in administrative data.
- Knowledge and capability in ensuring legislative requirements are applied to all responses to requests.
- Strong written communication and attention to detail is essential.
- Excellent time management, prioritisation and delegation. Ability to plan and prioritise responsibilities and day-to-day deliverables based on request type, priority and effort.

**Whakaritenga motuhake | Special requirements**
- This role is based at Police National Headquarters, Wellington. Some travel may be required. This role cannot be performed remotely.
- A tertiary degree in a relevant field is required.

This role is set at **Leader/Manager level**, this means your key purpose is "to lead tactics for Our Business and enable people to deliver them".

**To view the position description for this role please copy and paste this link into a new browser**:
**Mo tatou | About us**

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and chal

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