Retail Services Manager

3 days ago


Wellington City, New Zealand Spotless Full time

Wellington, New Zealand
Full Time
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Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

Spotless, a Downer company. is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:
Free access to Marram health care benefits and discounted holiday homes
Discounts for Samsung, Repco, PB Tech, Gym memberships and more
$500 bonus for current employees who refer a friend to Downer
Opportunities for further nationally recognized NZQA accredited training

Te kōwhiringa | The Opportunity

We are looking for a new Retail Services Manager to join our Food Services team and manage The Health Deli café teams at Wellington & Kenepuru Hospital. This is a great position for someone who loves Hospitality and wants to work great hours.

**Your main responsibilities will include**:
Ensure a high-quality food service provision occurs across The Health Deli Café services that meets the CCDHB Healthy Eating Standards.
To build and maintain a strong relationship with the CCDHB client base.
To effectively manage and report on Service Level Measures (SLM’s) on a monthly basis.
To operate within the labour, cost of goods and expenses budgets as detailed in the annual budget.
To achieve forecasted profit results and participate in creating marketing plans to grow business.
Ensure compliance with Spotless Food Safety Plan.
Use effective staff management practices.
To operate in a way that minimizes any harm, or risk of harm to employees, customers and contractors.
A professional and positive image of Spotless is maintained.
Facilitate continual improvement in quality, productivity and profitability of operational areas.
OH&S compliance monitored, and processes established to ensure corporate responsibility is met.

This is a fantastic opportunity to join a high profile, progressive organisation and establish your career within a successful and innovative team.

Nga pūkenga matua | Important Skills

You will be an enthusiastic and passionate Retail Services Manager who thrives working under pressure. You will also bring with you:
Relationship Management (To manage the contract whilst retaining an advantage over competitors)
Staff Management (To ensure the recruitment, selection and training of qualified and motivated staff)
Financial Management (To ensure service provision occurs within budget)
Product and Service Quality (All food services standards are set and maintained for retention of contract)
Month-Ending Reporting (Financial reports are generated in an accurate and timely manner)
Communications (Demonstration of open and effective communication and leadership)
A passion for quality food and customer service
Previous experience in a busy kitchen & cafe environment
A warm, bubbly and efficient personality
An ability to work as part of a great team
Good knowledge of food
Have excellent attention to detail

Ko wai mātou | Our Organisation

Want to know more about what it is like to work at Spotless/Downer? Then head to our People Site here

Me pēhea ki te tono | How to apply

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.



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