Retail Services Manager

3 months ago

Wellington City, New Zealand Downer Group Full time

**Te** **kōwhiringa | The Opportunity**

We are looking for a new Retail Services Manager to join our Food Services team and manage The Health Deli café team at Wellington Hospital. This is a great position for someone who loves Hospitality and wants to work great hours.

Your main responsibilities will include:

- Ensure a high-quality food service provision occurs across The Health Deli Café services that meets the CCDHB Healthy Eating Standards.
- To build and maintain a strong relationship with the CCDHB client base.
- To effectively manage and report on Service Level Measures (SLM’s) on a monthly basis.
- To operate within the labour, cost of goods and expenses budgets as detailed in the annual budget.
- To achieve forecasted profit results and participate in creating marketing plans to grow business.
- Ensure compliance with Spotless Food Safety Plan.
- Use effective staff management practices.
- To operate in a way that minimizes any harm, or risk of harm to employees, customers and contractors.
- A professional and positive image of Spotless is maintained.
- Facilitate continual improvement in quality, productivity, and profitability of operational areas.
- OH&S compliance monitored, and processes established to ensure corporate responsibility is met.

This is a fantastic opportunity to join a high profile, progressive organisation and establish your career within a successful and innovative team.

**Nga pūkenga matua | Important Skills**

You will be an enthusiastic and passionate Retail Services Manager who thrives working under pressure. You will also bring with you:

- **Relationship Management **(To manage the contract whilst retaining an advantage over competitors)
- **Staff Management **(To ensure the recruitment, selection and training of qualified and motivated staff)
- **Financial Management **(To ensure service provision occurs within budget)
- **Product and Service Quality (**All food services standards are set and maintained for retention of contract)
- **Month-Ending Reporting **(Financial reports are generated in an accurate and timely manner)
- **Communications **(Demonstration of open and effective communication and leadership). Opportunities for further nationally recognized NZQA accredited training

**Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**

Spotless, a Downer company. is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

- Free access to Marram health care benefits and discounted holiday homes
- Discounts for Samsung, Repco, PB Tech, Gym memberships and more
- $500 bonus for current employees who refer a friend to Downer

**Ko wai mātou | Our Organisation**

Want to know more about what it is like to work at Spotless/Downer? Then head to our People Site here

**Me pēhea ki te tono | How to apply**

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

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