Senior Analyst
2 months ago
Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.
Our purpose is clear: we enable our clients to feed the world sustainably. Our commitment to our employees and customers is at the heart of everything we do.
Job Overview & Purpose:
Senior Analyst TM Escalations & Quality Control - RANZ is a key position within Rabobank Australian, New Zealand’s (RANZ) AML/CTF Transaction Monitoring function.. You play a strategic role in maintaining compliance with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) requirements.
Key Responsibilities:
- TM Operations Escalations: Supporting all staff across the region, you are the first point of escalation for technical and operational queries regarding alert handling, covering procedural alignment, analysis techniques and alert closure and escalation. Drawing on your expertise, you guide teams in both countries, ensuring adherence to best practices and regulatory standards.
- TM Operations Quality: Monitoring TM Alert Quality in line with defined quality standards, performing ongoing quality assurance and targeted reviews to identify areas for improvement.
- Rule Scenario Coverage: Support the rule tuning and optimisation teams to maintain effective TM rules and scenarios, minimizing risk exposure.
Effective communication and attention to detail are essential as you strive to drive the highest standards of quality while maintaining efficiency, engaging with global counterparts and stakeholders on ways to enhance the TM framework with the needs of the region. This multifaceted role demands both technical acumen and business acumen to uphold compliance while striving for operational excellence. Additionally, your coaching and mentoring skills empower you to develop and maintain high-performing teams dedicated to combating financial economic crime.
The role will be required to act as an SME on some projects (remedial and strategic) related to this function, provide technical advisory support on escalated matters and incident investigations.
Context of Job:
Transaction Monitoring RANZ operates within Financial Economic Crime Wholesale & Rural Operations Region Australia, New Zealand (FEC W & R Operations RANZ). This function is a critical component of the broader Global W & R FEC Operations Domain, which exists to safeguard customers, the bank, and society by detecting and preventing financial and economic crime. The domain’s vision is to become a world-class organization, delivering customer-centric and future-proof solutions through engaged and skilled employees.
FEC W & R Operations RANZ provides essential support to the Chief Operating Officers (COOs) in Australia and New Zealand. These COOs have local accountability for operating controls critical to detecting, preventing, and mitigating financial and economic crime.
As Senior Analyst - TM Escalations & Quality Control - RANZ, you play a significant role within FEC W & R Operations RANZ, helping the region align TM objectives and outcomes with the global strategy and local requirements, with a focus quality and consistency across the region.
Key Responsibilities and Accountabilities:
- Support Senior Management in RANZ to run an effective transaction monitoring function, providing day-to-day support on operations management, prioritisation, and forecasting of TM alerts.
- Act as the first point of reference for analysts and senior analysts in RANZ for assistance on TM alert analysis, including technical queries on procedures, controls, work instructions, and analysis and documentation standards.
- Provide support and guidance on alert determinations and escalations where required for TM Ops team (AU)
- Ensure strict adherence to the Standard Operating Procedure (SOP) and supporting work instructions through proactive monitoring of quality across RANZ.
- Support the TM Escalations & Quality Control Lead - RANZ with the executing an annual plan of Quality Assurance monitoring for TM across AU and NZ, serving as an input into learning and development needs analysis.
- Support the TM Escalations & Quality Control Lead - RANZ with providing ongoing reporting to TM management team and broader FEC W & R Operations on quality and escalations themes, trends, risks and issues. Raise and manage incidents and findings as applicable to the TM function, in alignment with the Risk.
- Support the TM Escalations & Quality Control Lead - RANZ with maintaining the Quality Assurance framework for TM Quality Control, updating accordingly when there are changes in local or global requirements.
- Provide training and coaching to TM Analysts/Senior Analysts in collaboration to TM Operations Leads in RANZ, to uplift capability and knowledge.
- Assist in the management and maintenance of the SOP for alert analysis to ensure it meets all operational
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