Room Attendant

2 weeks ago

Wellington City, New Zealand IBIS Full time

**Company Description**
**_
ibis Wellington:_**_ Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner._

**_ Novotel Wellington:_**_ Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location._

We are seeking energetic and passionate Housekeeping Room Attendants to join our dedicated Housekeeping Team at the Ibis and Novotel Wellington, on a **Part Time **basis.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience.

**_ This is a part time role working across a 7 day roster, waged at $25.09 per hour._**

**What you will be doing**:

- Clean all assigned guestrooms to standard
- Take initiative to add a personalised experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Clean guest rooms, storage areas and corridors as allocated.
- Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
- Report any lost property following correct.
- Carry out programmed / regular cleaning duties as allocated.
- Ensure guest laundry is handled in line with Hotel policy.
- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
- Ensure all department equipment is maintained to a high standard.
- Assist with regular equipment stocktaking.
- Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
- Any other reasonable request as required by your Supervisor or Hotel Management.

**Qualifications**
- Previous housekeeping or cleaning experience, preferably within the hotel industry or similar
- Have an eye for detail and an uncompromising approach to standards of cleanliness
- A friendly, customer-focused attitude with the drive to provide total customer satisfaction
- Initiative to ensure that interactions with colleagues and customers are positive and efficient
- The ability and flexibility to work across a 7 day roster - _Including weekends and public holidays_
- You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)

**Additional Information**
At the Ibis and Novotel Wellington, we're all about not just building your career but ensuring you have a blast along the way We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

- ** Learn Your Way**: Dive into our Accor Academy for the ultimate combo of earning and learning
- ** Accor Heartist Benefits**: Enjoy discounted perks on Food & Beverage plus accommodation worldwide - because why not?
- ** Dress to Impress**: We've got your back with provided and laundered uniforms.
- ** Fuel Up**: Daily staff meals are on us while you're on duty.
- ** Accor's Parental Leave Schem**e: Supporting you in all stages of life.
- ** Celebration Time**: Join in on staff celebrations and get recognized for your tenure.
- ** Employee Assistance Program**: Your go-to support for all things work and beyond.

Join us at Accor Wellington, where your career journey is as exciting as the destination

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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