Room Attendant

2 weeks ago

Wellington City, New Zealand Sofitel Wellington Full time

**Sofitel Wellington**
Experience the epitome of elegance at Sofitel Wellington. Nestled in the heart of the city's cultural quarter, our luxurious hotel seamlessly blends French sophistication with warm Kiwi hospitality. With stunning city views and impeccable service, Sofitel Wellington is the perfect destination for an unforgettable stay in New Zealand's capital city.

**Room Attendant**
You are at the heart of the hotel As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

**What’s in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Staff meals wile on duty
- Employee assistance program
- Staff celebrations & tenure recognition

**What you will be doing**:

- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Clean guest rooms, storage areas and corridors as allocated.
- Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
- Report any lost property following correct.
- Carry out programmed / regular cleaning duties as allocated.
- Ensure guest laundry is handled in line with Hotel policy.
- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
- Ensure all department equipment is maintained to a high standard.
- Assist with regular equipment stocktaking.
- Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
- Any other reasonable request as required by your Supervisor or Hotel Management.

**Your experience and skills include**:

- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

If this sounds like you, APPLY NOW

**Job Types**: Part-time, Permanent
Part-time hours: 8-30 per week

**Salary**: $23.65 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Flexible hours
- Rotating roster
- Shift work

Application Question(s):

- Are you currently eligible to work in New Zealand?

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