Housekeeping Room Attendant

5 months ago


Auckland City, New Zealand Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.

**What will I be doing?**

As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:

- Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
- Ensure that guests' privacies are protected during service.
- Offer all possible assistance to guests and respond to guests' requests.
- Clean and replenish supplies for guestrooms according to standards and procedures.
- Does turndown service when required.
- Ensure master keys are kept secure at all times.
- Keep trolleys neat and adequately supplied.
- Maintain all equipment in good working condition.
- Keep linen room neat and in good order.
- Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
- Be courteous and professional at all times, delivering high quality service to guests.
- Maintain good working relationships with team members and all other departments.
- Report maintenance issues promptly to the Engineering team.
- Ensure compliance of lost and found procedures.
- Take appropriate action to resolve guests' complaints.
- Promote the hotel and Hilton products and services.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Adhere by the hotel's policies and procedures, Hilton code of business conduct, the hotel's team member handbook.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out any other reasonable duties and responsibilities as assigned.

**What are we looking for?**

A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- High school graduate and attended skills training school.
- Minimum of 1 year of experience in the housekeeping department.
- 1-2 years of experience in similar capacity with international chain hotels.
- English literate to meet business needs.
- Good knowledge of housekeeping's daily operations on guest floors
- Flexible with working hours, able to work morning / evening shifts, weekends and public holidays.
- Good knowledge of chemical usage and cleaning rooms.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Auckland City, New Zealand Sikka & Aggarwal Management Limited Full time

    Quest Apartment Hotels is the largest and fastest-growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand, and Fiji. For over 25years Quest has provided convenient locations, reliable standards, and flexible living conditions for the extended stay corporate traveler who comprise...


  • North Shore City, Auckland, New Zealand Carnmore Hotel Takapuna Full time

    Room Attendants - A good level of housekeeping experience in a quality accommodation environment - Great communication skills - A respectful and responsible outlook - A professional approach and presentation - The ability to handle a physical job, and a proven ability to complete tasks on schedule - The ability to cope under pressure - Time management...


  • Auckland City, New Zealand TFE Hotels Full time

    The real MVPs of our hotels are the people behind the scenes - keeping our beds fresh, linen stocked, cushions flushed and all-round cleanliness! As Room Attendant at Adina Hotel Auckland Britomart you’ll seamlessly keep our guestrooms shimmering. You’re the expert when it comes to taking care of business with a smile. There’s nothing you can’t turn...

  • Room Attendant

    5 months ago


    Auckland City, New Zealand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, **Mövenpick Auckland **is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Room Attendant

    2 months ago


    Auckland City, New Zealand Hilton Full time

    Room Attendant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Housekeeping Attendant

    6 months ago


    Wellington City, New Zealand Ramada Suites Wellington Full time

    **Housekeeping Attendant** Marsden Services Limited is looking for housekeeping Room Attendant for their two hotels (Ramada & Microtel) in Wellington city. Key duties include: - Perform all necessary housekeeping activities to ensure guest rooms are serviced according to hotel standards - Ensure guest comfort at all times - Respond to guest requests...

  • Housekeeping Attendant

    5 months ago


    Wellington City, New Zealand Ramada Suites Wellington Full time

    **Housekeeping Attendant** Marsden Services Limited is looking for housekeeping Room Attendant for their two hotels (Ramada & Microtel) in Wellington city. Key duties include: - Perform all necessary housekeeping activities to ensure guest rooms are serviced according to hotel standards - Ensure guest comfort at all times - Respond to guest requests...

  • Room Attendant

    7 months ago


    Wellington City, New Zealand AccorHotel Full time

    **Company Description** Nestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other. **Job Description** We are looking for a service superstar, with an eye details and cleanliness. Join...

  • Room Attendant

    1 month ago


    Auckland City, New Zealand IBIS BUDGET Full time

    **Company Description** ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy ‘budget’ hotel servicing a mixture of corporate and leisure short stay guests and long stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting for passionate and...

  • Room Attendant

    6 months ago


    Wellington City, New Zealand MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Auckland, New Zealand Accor Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job...


  • Auckland, New Zealand Accor Hotels Full time

    Company Description If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is hourly.Reports To: Executive Housekeeper / Housekeeping ManagerGeneral Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure...


  • Auckland, New Zealand Accor Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job...


  • Auckland, New Zealand Accor Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description...


  • Auckland, New Zealand Accor Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description...


  • Auckland City, New Zealand ibis budget Auckland Central Full time

    Company Description Ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy ‘budget’ hotel servicing a mixture of corporate and leisure short-stay guests and long-stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting passionate and motivated...


  • Auckland, New Zealand Accor Hotels Full time

    Company Description If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you.The starting wage for this position is hourly.Reports To: Executive Housekeeper / Housekeeping Manager General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure...


  • Auckland, New Zealand Accor Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.Join our Flock!Job Description...


  • Auckland, New Zealand Accor Hotels Full time

    Company DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is hourly.Reports To: Executive Housekeeper / Housekeeping ManagerGeneral Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure...