Customer Service Rep/dispatcher

6 days ago


Auckland City, New Zealand Fulton Hogan Full time

Job Posting End Date

April 29, 2024

Job Location

Auckland

**Job Description**:
Who are we looking for?

About the role

As a Customer Service Rep/Dispatcher, you will be the primary contact between Stevenson Concrete and our customers. This represents one of the most important tasks in our business, especially as when working with concrete things can change very quickly, and communicating this is paramount. When you aren’t dealing with customers or entering orders, you will be responsible for directing our truck fleet around Auckland to ensure that we do what we say, and get the concrete delivered on time.

This role is the focal point of the concrete business and offers a unique position to be able to plan, direct, deliver, troubleshoot, and close out orders within a matter of hours.

About you

The successful applicant will be an individual who is looking for a dynamic role that will challenge them every day. As part of a wider Customer Service & Dispatch team, it will be important that you enjoy working in a high-pressure environment and could focus on your current tasks-at-hand. You should be able to communicate clearly and confidently.

Other skills should include:
- Great attention to detail- Comfortable with computers- Positive attitude and outlook- Good conflict management skill- Fast learner- Desire for growth

What we offer

Due to the importance of this role to our business we will ensure we offer a competitive salary.

Stevenson also offers a range of fantastic REAL benefits to our employees, such as:
- Medical insurance for you and your whānau- Life insurance from day 1 of employment- Parental leave top up with additional return to work support- KiwiSaver employer contributions after service milestones up to 7%- BP fuel discounts- Career progression opportunities- Ongoing training and development, with opportunity to gain qualifications.- Excellent discounts at a wide range of retailers- Access to free confidential counselling and support services for you and your family

We're Stevenson Concrete (a subsidiary of Fulton Hogan), and we have a long history of supplying Auckland with specialist concrete. We know we're only ever as good as our people, which is why we're committed to hiring, developing and retaining the best in the industry.

Sounds like you?

If this sounds like the exciting next step in your career, and you are as passionate as we are about producing quality work with an uncompromising attitude towards safety, then we would like to hear from you
- We celebrate and embrace diversity across our business and are committed to equal employment opportunities._
- We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply_



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