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Service Advisor

3 months ago

Hamilton, New Zealand Terra CAT Full time

**The role**:
Our Service Advisors are responsible for providing exceptional customer experiences every day, using their superior communication skills and their methodical and organised work habits. Liaising with customers to prepare and deliver quotes, opening, updating and closing service calls and liaising with our Technicians forms a major part of this role. You will be using multiple systems and apps so your technology skills will need to be top notch.

**What we offer**:

- A competitive salary
- 6% employer contribution to your superannuation fund
- Subsidised medical insurance
- Discount fuel card
- Regular training
- Career progression opportunities
- A supportive team with a good knowledge base
- Your uniform
- An active social club

**We are seeking someone who**:

- is passionate about delivering great customer experiences
- possesses a high level of computer literacy and experience in the quotation and invoicing processes
- is experienced, or has an interest, in our, or a related industry (heavy equipment/ machinery/automotive etc)
- is a team player, an excellent communicator and enjoys having fun

**Our company**:
Terra Cat is the New Zealand Caterpillar dealer. With a network of 14 branches, we offer the entire Caterpillar product range, and the parts and services connected to supporting our product. With a strong vision of where we want to be in 2025, our values of No Harm, Integrity, Openness and Care guide what we believe, what we stand for and how we work.

It’s a great time to join our team at Terra Cat

**To apply**:
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