Technology Service Delivery Manager
2 days ago
The role
- Reporting to the Manager - Enterprise Technology, this newly created role will oversee the IT service delivery function for Northpower including the management of digital workplace assets and licences. You’ll be responsible for ensuring the ITIL service delivery processes including incident, problem, change, release, and service transition are effective so that digital services are reliable and we consistently achieve service levels targets.
- As the Service Delivery Manager, you also:
- Provide day-to-day supervision of your team and effectively manage the productivity within the department
- Foster strong relationships and provide service delivery governance with vendors and key stakeholders
- Look to optimise digital “run” costs in order to invest more in growth
- Take ownership of major incidents and conduct investigations to minimise future disruption to services
- Schedule, facilitate and lead Change Advisory Board meetings
- Prepare budget recommendations and manage purchases / contracts within budget
**What’s in it for you?**
This is a great opportunity for you to make this role your own We will reward you with benefits like:
- Competitive salary along with flexible working arrangements
- Plenty of training and development opportunities to develop your career
- An in-house wellbeing programme and initiatives including subsidised medical insurance
- A diverse and inclusive workforce with a company that invests heavily in both their staff and community
- A range of corporate discounts and benefits
Northpower prides itself in its people, with a high standard of support, respect and work. We invest heavily in both our staff and community.**About you**
You’ll be happy to roll up your sleeves to provide excellent service delivery to our internal stakeholders and be highly active in managing relationships and identifying opportunities. It will take a special person with a wide range of experience, and some of the skills we’re seeking includes:
- Strong Service Delivery background including familiarity with incident management frameworks such as CIMS
- Leadership experience including performance development
- A strong understanding of ITIL principles and/or COBIT
- Industry certifications in IT service management
- Proven experience managing IT assets, software licences (esp Microsoft)
- Excellent communication skills and strong collaborative skills
**About us**
Northpower is a New Zealand owned electricity and fibre network provider for Whangarei and Kaipara, with more than 60,000 connected customers. We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation and commercial sectors.
- With over 1,300 staff working together across 13 locations to keep the power on and the lights going for our customers, we pride ourselves on our excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements..**Get in touch**
This is a very rare opportunity to take ownership for growing the existing capability and be part of our growth journey. Head to our careers website and search for #Req842 to apply
-
Delivery Driver Class 2
7 months ago
Whangarei, New Zealand Service Foods Full time**We have 2 full-time openings for experienced and reliable Delivery Drivers (Class 2) to join our fast-paced and busy Foodservice team based in Ruakaka, Northland.**: - Immediate start - Full-time permanent role - Monday to Saturday, 6.00 am to 4.00 pm - Competitive pay rate based on experience. - Location: Kepa Road, Ruakaka **The role**: - Deliver...
-
Service Delivery Coordinator
1 week ago
Whangarei, New Zealand NZ Post Full timeService Delivery Coordinator | Whangarei - $26.85 per hour - Permanent role - Early start early finish New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally. We are looking for a motivated person to join our team at the Whangarei Depot at 121 Port Road, Whangarei. We work...
-
Service Delivery Coordinator
7 months ago
Whangarei, New Zealand NZ Post Full timeService Delivery Coordinator | Whangarei | Permanent Full-Time - $28.45 per hour paid fortnightly - Monday to Friday: 07:00AM - 3:30PM (incl. 30min lunch break) - Location: 35 Union Street East, Whangarei The Service Delivery Coordinator supports and shares frontline leadership responsibility alongside the Service Delivery Manager at NZ Post. The focus is...
-
Delivery Manager
7 months ago
Whangarei, New Zealand North Power NZ Full timeAn exciting role has become available in our Northland Contracting business for a Delivery Manager who is experienced with leading a large team. Reporting to the Operations Manager, you’ll be responsible in managing a department to ensure service, cost, quality, and safety objectives are met. - Supported by a skilled and dedicated team with direct reports...
-
General Manager
2 months ago
Whangarei, New Zealand This Is An IT Support Group Full timeAre you an experienced leader in the electricity networks sector, passionate about driving engineering innovation and operational efficiency?We are looking for a strategic and dynamic General Manager - Engineering and Delivery to lead our engineering and project delivery functions. This is a unique opportunity to shape the future of Northpower’s network...
-
General Manager
2 months ago
Whangarei, New Zealand This is an IT support group Full timeAre you an experienced leader in the electricity networks sector, passionate about driving engineering innovation and operational efficiency?We are looking for a strategic and dynamic General Manager - Engineering and Delivery to lead our engineering and project delivery functions. This is a unique opportunity to shape the future of Northpower’s network...
-
Precision Technology Specialist
7 months ago
Whangarei, New Zealand Brandt Tractor Full timeDue to continued growth and expansion, we have an exciting opportunity for a Precision Technology Specialist to join our Corporate Sales Team to cover our Whangarei & Waipapa branches. **_About Us:_** Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support with dealerships across Australia, New Zealand and Canada. Brandts...
-
Customer Delivery Specialist
2 days ago
Whangarei, New Zealand Firth Industries Full time**Nōu te rourou | What's in it for you?** - Staff discounts - PlaceMakers/Mico/Southern Cross and many more - Employee Education Fund - Staff & Dependents - Parental Leave Policy that will make it easier to our employees to become parents while working at Firth **Ko tā mātou mahi | Our Role** Key responsibilities will be to provide excellence in...
-
Delivery Driver
7 months ago
Whangarei, New Zealand SP ELECTRICAL SERVICES LTD Full time**What will you be responsible for**: - Pick up a wide variety of materials/goods from suppliers and deliver ahead. - Deliver a wide range of goods to ongoing sites and client’s address in Whangerai - Able to travel to Different routes as allocated. - Follow routes and time schedule. - Load, unload, prepare, inspect, and operate a delivery heavy...
-
Delivery Driver
7 months ago
Whangarei, New Zealand Har Maidan Fateh Limited Full timeWe are currently looking for a Delivery Driver to join us in Northland region. You must be committed, reliable and have a current Driver’s license. Reliability and right attitude are key to succeeding in this role. You should be hard working, energetic and willing to go the extra mile to achieve results. This is a Permanent Full-Time opportunity with...
-
Technology Team Member
7 months ago
Whangarei, New Zealand The Warehouse Full timeCompany Description Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers - on and off line. We’re looking for people who are passionate about helping Kiwis to live better every day - that means...
-
Supervisor Traffic Services
2 days ago
Whangarei, New Zealand Downer Group Full timeDowner New Zealand is a leading provider of integrated services. Our commitment to building long-term relationships and supporting our customers with high-calibre services and solutions; the talents of our people; and consistent excellence in operational delivery sets us apart. We’re searching for an outstanding, organised, customer-focused Traffic...
-
Group Manager
7 months ago
Whangarei, New Zealand LGJobs Full timeWorking at FNDC is an awesome responsibility and a great place to work. Our employees are critical to our mission, regardless of the role they carry out. Our Values guide how we do our job and keep us passionate about creating great places and supporting our people. **Te wero - The Challenge** We are looking for a Group Manager to lead the delivery of the...
-
Retail Assistant
7 months ago
Whangarei, New Zealand Warehouse Stationery Full timeCompany Description Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers - on and off line. **Job Description**: We are looking for a superstar who loves all things Tech to join the passionate team in...
-
Delivery Driver/store Person
7 months ago
Whangarei, New Zealand DuluxGroup Full timeFull training and ongoing support provided - Develop your career with a market leader in paint - Competitive Salary + Bonus + Health Insurance **About the role** We are currently seeking an enthusiastic Delivery Driver to join our Whangarei Dulux Trade Centre. This is a permanent full-time position, working 40 hours per week, Monday-Friday. As our...
-
Technology Team Member
7 months ago
Whangarei, New Zealand Warehouse Stationery Full time**Company Description** Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers - on and off line. We’re looking for people who are passionate about helping Kiwis to live better every day - that means...
-
Health & Safety Delivery Team Lead - Waitemata
7 months ago
Whangarei, New Zealand Te Whatu Ora - Health New Zealand Full timeJoin Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it **Te whiwhinga mahi | The...
-
Area Manager
4 days ago
Whangarei, New Zealand Belron New Zealand Full timeOur job is to help people out when things go wrong. We choose to provide that help with great care, attention and professionalism. Every customer should receive the same care and attention whenever they meet us. To make that happen, we want everyone who works here to truly feel part of the team knowing they can make a real difference in people’s...
-
Digital Service Desk Technician
1 week ago
Whangarei, New Zealand North Power NZ Full time**The role** Our Service Desk team provides exceptional technical expertise and support both in-house and remote to several offices based across North Island. - In this role, you’ll be building and maintaining relationships with our internal stakeholders ranging from field staff to engineers and executives and providing them remote and on-site IT support....
-
Maintenance Manager
7 months ago
Whangarei, New Zealand Ventia Full timeDiverse and challenging work - Well-established, skilled and experienced team - Competitive Remuneration Package plus vehicle Ventia is currently seeking a Maintenance Manager to look after our Road Maintenance Contract with the Far North District council - this is a stable contract, working with a well-established and dedicated team. **ABOUT THE ROLE** As...