Customer Service
5 months ago
**About Gallagher**
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports across the globe, we provide our #TeamGallagher members unrivalled globally focused career pathways.
**About the Role**
We have an exciting opportunity to join our Sales Delivery team in a pivotal role delivering top-tier support to Gallagher Security Channel Partners and Internal Sales Teams. As a key contributor, you will process repair and return requests, orders, and queries with precision and speed, epitomising our commitment to exceptional customer service. You will have a strong process improvement mindset and your in-depth understanding of Security products and processes will ensure informed and timely assistance for our valued customers.
Please note this this is an on-site role based in Gallagher Headquarters in Melville.
**Key Role Responsibilities**
- Customer Support
- Repair & Return Administration
- Process Improvement
- Team Building & Performance
**Experience & Attributes for Success**
- 2+ Years of Customer and Sales Support experience
- Team Collaboration: Work harmoniously within a team, fostering cooperation and a “can do” attitude
- Tech Proficiency: Comfortable with the Outlook MS Office Suite, and familiar with SAP ERP & CRM basics
- Process Improvement Mindset: Experienced in streamlining business processes to boost efficiency and productivity
- Customer-Centric Approach: Interact sensitively and effectively, delivering high standards of customer service
- Self-Reliant: Manage tasks effectively without constant supervision
- Thrive under pressure while maintaining high levels of organisation and meeting deadlines
- Exceptional, appropriately pitched communication to customer both written and verbal
- A friendly, outgoing and cooperative attitude, contributing positively to team objectives
- Strong attention to detail, high levels of accuracy and strong problem-solving abilities
- A lateral thinker who is open to change, flexible in roles and meeting changing business needs
**Benefits & Perks**
At Gallagher, we foster a supportive and family-friendly work environment, where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and prioritise the well-being of our employees.
- Competitive salary and annual bonus
- A modern environment, free parking, subsidised on-site café and great eateries nearby
- Retirement plan contribution up to 5% (on top)
- Life & Disability Insurance
- Boost App membership; Gallagher staff discounts at a variety of NZ stores
- Plenty of fun along the way; Team building events, inspiring guest speakers, and team lunches
-
Mobile Driver Customer Services
5 months ago
Hamilton, New Zealand NZ Blood Service (NZBS) Full timeA role with a difference - Hamilton - Full Time, Permanent **Are you an experienced Driver (Class 2 licence) with excellent customer service skills looking for a role with a difference?** **We currently have this unique opportunity for you!** Working as part of our blood collections team, you are responsible for the safe transportation of staff and blood...
-
Customer Service
2 months ago
Hamilton, New Zealand Autolink Distributors Ltd Full timeEstablished in 1984 Autolink takes great pride in supplying New Zealand with the world’s premier paint products, equipment and technical support. We aim to exceed our customer’s expectation guaranteeing quality and value, we do this by giving them 100% attention. You will join a long-standing team of professionals in our Hamilton Branch to continue to...
-
Customer Service Officer
4 months ago
Hamilton, New Zealand NZ Post Full timeCustomer Service Officer | On Call| Waikato Box Lobby - $26.06 per hour paid fortnightly - On Call - across Monday to Saturday - Waikato Box Lobby New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future - we choose to be...
-
Customer Service Officer
5 months ago
Hamilton, New Zealand NZ Post Full timeCustomer Service Officer | Permanent | Waikato Box Lobby - $26.06 per hour paid fortnightly - Monday to Friday: 9am to 5pm (37.5 hours per week) - Waikato Box Lobby New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future -...
-
Customer Service Officer
5 months ago
Hamilton, New Zealand NZ Post Full timeCustomer Service Officer | On Call| Waikato Box Lobby - $26.06 per hour paid fortnightly - Work if and when required across Monday to Saturday - Waikato Box Lobby New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future -...
-
Customer Service Officer
5 months ago
Hamilton, New Zealand NZ Post Full timeCustomer Service Officer | Permanent Part-Time| Waikato Box Lobby - $26.06 per hour paid fortnightly - Monday to Friday: 10:30AM - 5:45PM - Waikato Box Lobby New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future - we...
-
Customer Service Manager
5 months ago
Hamilton, New Zealand Sealed Air Full timeSEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable...
-
Customer Service Representative
1 week ago
Hamilton, New Zealand PB Technologies Full timeHamilton Service Full Time (Permanent) Starting ASAP Job description We are currently looking for a Customer Service Representative to join our friendly team in our Hamilton Branch! Tasks and Responsibilities: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with customers over the phone. - Process...
-
Customer Services Analyst
5 months ago
Hamilton, New Zealand Te Whatu Ora - Health New Zealand Waikato Full time**Where you’ll be working**:Information Services - Customer Service Centre **The details**: Permanent Full time - 40 Hours per week **Te whiwhinga mahi | The Opportunity** We are seeking a Customer Services Analyst, who will work in a team environment and have a passion for delivering customer service in the health environment. **We are looking for...
-
Customer Service Manager
5 months ago
Hamilton, New Zealand AllRecruits Ltd Full time**Responsibilities**: - Manage a small, dedicated customer service team providing support locally and internationally. - Manage day to day operations of the team - Develop and deliver improvements to the team's performance and processes. - Monitor and track orders for the team, ensuring timely delivery of customers' products - Responding to customer...
-
Warehouse & Customer Service
5 months ago
Hamilton, New Zealand OneStaff Full timeOur client is seeking a warehouse operations/customer service person to contribute to their day-to-day operations at their Hamilton branch. Having an F endorsement and current OSH certification is advantageous, but not mandatory. **Benefits**: - Provision of all necessary PPE gear - Competitive remuneration - Bonus scheme available after 6 months of...
-
Customer Service Representative
2 months ago
Hamilton, New Zealand Team Global Express Full time**Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...
-
Customer Service Representative
5 months ago
Hamilton, New Zealand Team Global Express Full time**Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...
-
Customer Service Specialist
5 months ago
Hamilton, New Zealand Asset Recruitment Full time**About the company** Rose Optometry is an independent practice which has been operating for 53 years and is a recognised leader in the optical industry. At the forefront of advancements offering the latest in visual correction and eye care, this role offers a unique environment that is so much more than your conventional Optometry practice. With people at...
-
Customer Service Representative
5 months ago
Hamilton, New Zealand Graymont Full time**About Graymont** **Our Role** We are currently recruiting for a Customer Service Representative to be based at our New Zealand regional office in Hamilton. Reporting directly to the Customer Service Manager, you will be responsible for capturing orders, providing delivery updates as well as resolving a variety of enquiries and orders and delivery...
-
Customer Services Manager
5 months ago
Hamilton, New Zealand Shred-X Full time**About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...
-
Customer Service Banker
2 months ago
Hamilton, New Zealand BNZ Full time**Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of progression in a very diverse, experienced team. If you can...
-
Customer Service Specialist
5 months ago
Hamilton, New Zealand Waikato Regional Council Full time**Mō te tūranga | About the role** Our main responsibilities are triaging and responding to customer enquiries, including but not limited to: - Due diligence and land sale requests in relation to the Resource Management Act - Public Transport enquiries - Incident management and emergency response - Pest plants and animals - Council meetings - Civil...
-
Customer Service Advisor
2 months ago
Hamilton, New Zealand Toyota Full timeOur Hamilton flagship store has had a position become available, and we're currently looking for a Service Advisor to join us on the next phase of our journey here at Ebbett Toyota Hamilton. Previous experience in the automotive industry would be an advantage, specifically a Technician or someone with a pre-trade qualification. However, we are also keen to...
-
Customer Service Advisor
5 months ago
Hamilton, New Zealand Toyota Full timeOur Hamilton flagship store has had a position become available, and we're currently looking for a |#Service Advisor#| to join us on the next phase of our journey here at Ebbett Toyota and Lexus of Hamilton. Previous experience in the automotive industry would be an advantage, specifically a Technician or someone with a pre-trade qualification. However, we...