Ict Support Analyst

3 weeks ago


New Zealand Beca Full time

**ICT Support Analyst - Helpdesk**

**About Us - Ko Wai Mātou**

**The Opportunity - Te Kāinga Rua**

The Beca ICT team plays a critical role in delivering technology solutions and support services to the Beca business. The team works collaboratively across our global centers in the planning and delivery of an IT support network that maintains a progressive and technologically agile culture.

Key role elements will include:

- Providing 1st and 2nd level support for user requests and promptly resolve various software and hardware issues
- Being familiar with Office 365, Windows server, active directory, SCCM, security, file and directory permissions, adding/deleting users, etc.
- Working with senior staff to perform administrative and maintenance tasks for the corporation’s network/domain
- Providing effective and efficient Information and Communication Technologies (ICT) support to all Beca users.

**About You - Te Rongoāto**

This position will liaise with and support a diverse business with a large range of differing requirements so your ability to communicate to a large audience and anticipate needs will be very important. The following skills will be required for the role:

- Must be able to communicate in writing and orally with precision and clarity, and adjust for intended audience's varying levels of understanding and background
- Understand and demonstrate the importance of excellent customer service
- Excellent problem solving skills
- A passion for Information Technology and have general IT knowledge gained through education or experience
- Strong organisational skills with good attention to detail
- Be self-motivated and ability in punctuality, time management, presentation and administration

**Our Commitment to You - Tō Mātou Manawanui ki a Koe**
- Experience in an exciting and successful business culture which respects and values all perspectives
- Opportunity to be part of our professional services firm contributing to the fabric of New Zealand communities
- Support for learning and development; our people have equal opportunity to build careers reflecting their abilities, passions, and potential, where they feel they belong and can be their true and best selves
- Our employee-ownership model, providing equity opportunities to our people
- Encouragement of balance in each aspect of your life - flexibility, wellbeing, and personal development

**Do we have your attention? - Kua Kapohia Ngā Whatu?



  • New Zealand Wells Full time

    **Description**: E-merge Data Solutions (e-merge) is a mobility solutions provider and the internal technology arm of the Wells group of companies. Wells is a solid and progressive group of company recognised for providing electrical, technical, and metering contract services to our valued clients across a variety of industries. We currently have an...

  • Ict Support Officer

    2 weeks ago


    New Zealand Franklin Smith Full time

    **What's in it for you'** - Salary of up to $70,000 - Complimentary Health Insurance - Exposure to projects to further you're your experience! - Available now **About the role** Due to growth, my client has the need for an ICT Support officer to deliver high-quality ICT services to staff internally! Working closely with their managed service provider you...


  • New Zealand Fire and Emergency New Zealand Full time

    Be part of a collaborative ICT Infrastructure and Operations team with opportunities for professional development - Thrive on being innovative and working at pace in assisting FENZ to achieve business outcomes - Collaborate, maintain and provide high quality information to stakeholder groups - Be part of the team to move to modern and fit for purpose ICT...


  • New Zealand Fire and Emergency New Zealand Full time

    Lead the management of ICT supplier contracts and ICT financial budgets - Be part of a collaborative team with opportunities for professional development - Thrive on being innovative and working at pace in assisting service delivery Join our ICT Business Office team within Fire and Emergency New Zealand as an ICT Commercial Manager and utilize your...


  • New Zealand Fire and Emergency New Zealand Full time

    Be part of a collaborative ICT Delivery team with opportunities for professional development - Thrive on being innovative and working at pace in assisting service delivery - Collaborate, maintain and provide high quality information to stakeholder groups Join our ICT Delivery Group within Fire and Emergency New Zealand as an ICT Delivery Coordinator and...


  • New Zealand Fire and Emergency New Zealand Full time

    Be part of a collaborative team with opportunities for professional development - Thrive on being innovative and working at pace in assisting service delivery Join our ICT Planning and Assurance team within Fire and Emergency New Zealand as a Senior Portfolio Analyst and utilize your knowledge within a supportive team and make a real difference to the...


  • New Zealand COUNTDOWN NZ SUPPORT Full time

    Not your average service desk role and it's an opportunity to develop skills in an Agile environment - Be the go to person to provide solutions and deliver an excellent experience - Involvement in new initiatives and roll outs of new technologies **Ready to make an impact? We’re looking for a Systems & Support Analyst to join our Core IT Team team here in...


  • New Zealand Airfone Limited Full time

    **The role will include, but not limited to**: - Be a specialist to ascertain customers needs. - Accurately introduce ICT products features and functions to customers. - Demonstrate and recommend ICT products that match customers needs. - Be a technical guru and be able to understand technical issues and suggest solutions to them. - Advise customers on ICT...


  • New Zealand COUNTDOWN NZ SUPPORT Full time

    Not your average IT support role; gain exposure to a range of corporate and retail technologies - Be the go to person to provide solutions and deliver an excellent experience - Competitive Base salary + Bonus + Grocery discount card + other discounts on offer - It works if you are based either in Auckland or Christchurch **Ready to make an impact? We’re...


  • New Plymouth, Taranaki, New Zealand This is an IT support group Full time

    About This RoleWe are looking for a highly skilled Communications Systems Technician to join our team. As a key member of our technical staff, you will be responsible for designing, planning, and implementing communication projects.Key Responsibilities:Support Projects: Collaborate with senior engineers to design, plan, and implement communication...


  • New Zealand Fire and Emergency New Zealand Full time

    Be part of a collaborative ICT Infrastructure and Operations team with opportunities for professional development - Thrive on being innovative and working at pace in assisting FENZ to achieve business outcomes - Collaborate, maintain and provide high quality information to stakeholder groups - Be part of the team to move to modern and fit for purpose ICT...


  • New Zealand COUNTDOWN NZ SUPPORT Full time

    Fixed term opportunity to develop your skills - Competitive Base salary + Bonus + Grocery discount card + other discounts on offer - Involvement in new initiatives and roll outs of new technologies - Work in a diverse and Agile environment **Ready to make an impact? We’re looking for a Systems & Support Analyst to join our Core IT Team team here in...


  • New Zealand Fire and Emergency New Zealand Full time

    Be part of a collaborative ICT Delivery team with opportunities for professional development - Thrive on being innovative and working at pace in assisting service delivery - Collaborate, maintain and provide high quality information to stakeholder groups Join our excellent ICT team within Fire and Emergency New Zealand as a Manager ICT Infrastructure and...


  • New Zealand Fire and Emergency New Zealand Full time

    Shape and drive our organization wide information security programme - Be part of a collaborative team with opportunities for professional development - Thrive on being innovative and working at pace in assisting service delivery Join our ICT Business Office team within Fire and Emergency New Zealand as a ICT Security and Risk Manager and utilize your...


  • New Zealand Alphabet Recruitment Full time

    These are exciting times in the ICT world as APIC NZ makes a radical shift from being the national telecommunications provider to being a ground-breaker in mobile and internet technologies. We are looking for a Tier 1 Security Analyst to join our team, to help defend APIC global Managed Security Services customers. You will be based in our North Shore...

  • Ict Technician

    2 weeks ago


    New Plymouth, New Zealand Nextech Ltd Full time

    We are looking for an energetic and engaged ICT Communications Technician to play a vital role in our business to support, operate, maintain and enhance our ICT and Managed Services and Solutions. You will play a vital role in our business and take the complexity out of the technology decision making for our customers and bring a positive impact to their...


  • New Zealand Fire and Emergency New Zealand Full time

    Permanent opportunity to work within New Zealand’s most trusted public sector organisation - Great employee benefits including generous wellness leave - Up to 6% kiwisaver employer contribution Leadership opportunity to work in a purpose driven organisation and gain experience across a range of exciting strategic procurement initiatives. **Ko wai mātou?...


  • New Zealand COUNTDOWN NZ SUPPORT Full time

    Secondment opportunity until September - Critical role facilitating last mile delivery excellence Modern offices in Ponsonby offering flexible working arrangements **Ready to make an impact? **Woolworths is New Zealand’s leading supermarket brand and digital retailer. CountdownX is our Digital and Technology team who, within an agile operating model, are...


  • New Zealand COUNTDOWN NZ SUPPORT Full time

    Not your average service desk role, opportunity to develop skills in an Agile environment - Be the go to person to provide solutions and deliver an excellent experience - Involvement in new initiatives and roll outs of new technologies **Ready to make an impact? We are!** **About the Role | Mō te Tūranga** - Provide initial onsite analysis to problems...


  • New Zealand Peoplebank Full time

    The Role: - Data pipelines and data integrations - Provide secure integration services - Support the delivery of the ICT roadmap and business initiatives - Adhere Disaster Recovery procedures along with testing assistance - Assist in the diagnoses and resolution of Service Now incidents and requests Ideal Person: - 1-2 years experience working and...