Senior Product Designer
7 days ago
Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing
Our purpose is to "**Bring People Together**", coupled with a vision to "**Create a Connected, Frictionless Travel Experience**". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.
**Requirements**:
As a Senior Product Designer at Serko, this is your opportunity to make your mark in a fast-growing company. You’ll be working with cross-functional teams to design intuitive, innovative and well-crafted product experiences informed by research that solves real problems for our growing user base.
**What you will be doing**
- Working collaboratively with product managers, product analysts, software engineers and other designers.
- Prototyping concepts for new features and improvements.
- Facilitating and/or observing user research and testing of prototypes; customer interviews and other field research.
- Participating in and/or facilitating workshops during discovery and delivery.
- Gathering data about the market, user needs and behaviours through desk research and field research.
- Designing interactions and workflows using Zeno's Design System
- Collaborating with design and front-end engineers to extend the Design System and component library where required.
**What you will bring**
- Proven experience as a UX/Product Designer in software and an ability to articulate how your work in this area has made an impact.
- Portfolio demonstrates impeccable foundational design skills (typography, colour, layout, interactions).
- Experience with a variety of quantitative and qualitative research techniques and methodologies. Familiar with all the usual tools and techniques including canvases, ideation, personas, journey maps, wireframes and prototypes.
- Experienced working with and/or building and maintaining a Design System and be comfortable using Figma with Libraries.
- An understanding of atomic principles, web development and agile methodologies.
- Collaboration, team work and excellent communication skills (both written and verbal) when liaising with internal and external stakeholders.
**Benefits**
Serko has a culture where our people bring their whole selves to work, where we believe that inclusion & diversity make us better.
- A competitive base salary and opportunity to take part in our employee incentive share scheme, kiwisaver (or global equivalent) and life insurance
- Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best
- A focus on both wellbeing and doing, including:
- Wellbeing & volunteer days, focused meeting free time
- Discounted Southern Cross health insurance (NZ), free flu shots, and access to a confidential support, guidance and counselling service
- Enhanced parental leave including
- 20 weeks on full pay for the primary caregiver
- Three weeks paid Partner Leave
- Support for the Primary Caregiver transitioning back to work after leave - work 3 days and paid 5 days for the first month back to work
- Access to travel industry discounts
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