Registration Receptionist's X 3

6 months ago

Christchurch, New Zealand New Zealand Government Full time

Are you looking for an opportunity to utilize your
exceptional receptionist skills within the medical field?
Mō te
tūnga | About the role
Canterbury
Health Laboratories (CHL) is a busy diagnostic facility providing services to
inpatients and outpatients at Te Whatu Ora Waitaha (Canterbury). You will
be working for the largest medical laboratory within Te Waipounamu
We are seeking a highly motivated and
detail-oriented Specimen Reception and
Registration Receptionist to join our Pathology
Reception and Registration Department. As the first point of contact for our
valued clients, you will play a crucial role in providing a high-quality service
experience.
This
is a part time position required to work 15 to 25 hours per week between 08:00
and 18:00. This position
may require occasional weekend or evening work to ensure seamless service
provision.
In this

**role, you will be responsible for**:

- Utilizing the laboratory information

system to register patients, add tests, and access results.
- Perform a variety of duties within the
assigned work area.
- Communicate accurate and timely
information to the Section Head or Service Manager.
- Answer incoming telephone calls,
providing clients with laboratory results or other relevant information.
- Undertake additional duties as
reasonably directed by the Section Head or Service Manager.
- Ensure a safe and healthy work
environment, adhering to all safety protocols to prevent harm to oneself
and others.
- Strive for quality in all tasks
performed to promote continuous quality improvement.
- Separate and process samples in
accordance with established guidelines.
- Provide a high-quality service to
clients, ensuring their needs and expectations are met.Ngā
pūkenga me ngā wheako | Skills and experience
This

**role requires the following**:
Essential
- Previous customer service

reception or telephonist experience.
- Customer focused communication,
articulate, clear and friendly style.
- Administrative experience with
attention to detail and accuracy.
- Complete discretion and
confidentiality (in accordance with the Privacy Act)
- Organisation skills with the
ability to prioritise and multitask as the situation demands.
- Computer skills (Microsoft Office,
Word, Excel and Outlook) Desirable Personal Attributes
- Be client and patient focused and

committed to providing a high-quality service.
- Possess effective interpersonal
skills and be able to work as part of a team.
- Have effective written and oral
communication skills.
- Be able to work effectively and
efficiently.
- Be adaptable and able to relate
well to a wide range of people.
- Be disciplined, self-motivated and
maintain a positive approach to work.
- Be able to work effectively and efficiently under
occasional periods of pressure.
- Be punctual.
- Be able to display initiative.
- Have an ability to take and make
decisions.
- Be aware of and exercise
discretion in all patient related and departmental matters (in accordance with
the Privacy Act).At Canterbury
Health Laboratories, we pride ourselves on delivering outstanding healthcare
services to our community. Join our dynamic team and contribute to providing
accurate and timely information to patients and healthcare professionals.

Mō mātou |
About Us
- Ko ngā tāngata, te mātua mahi - Putting people at the heart

of all we do
- We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value
- s):

- Care and respect for others - Manaaki me

te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou
mahi katoa i runga i te pono.
- Responsibility for outcomes - Te
Takohanga i ngā huaNgā hua | Benefits of working at Te Whatu
Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
additional information.
We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury

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