Direct Marketer
7 days ago
At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we have been part of Vector Limited, so you know you have the backing of one of New Zealand's largest companies.
**About the role**:
Based at our busy office in Tauranga, we have an exciting opportunity in our Contact Centre team. We are looking for someone with drive, determination and a great team spirit to join our HRV BOP family.
We offer a friendly and inviting team environment with full training and ongoing support provided. If you enjoy building relationships and working with a variety of people across New Zealand, keep reading
**No experience necessary, just confidence at talking on the phone and excellent communication skills are a must and is all you need to succeed in this role, as full training is provided. Great opportunity to start your career, getting back into the work force, looking for a change of direction or work while studying.**
This role is for 40 hours a week, Monday to Friday, however we are open to part time, flexible working hours.
Our Direct Marketers are responsible for maximising sales of HRV whole home solutions. You will be responsible for phoning prospective customers and setting up quality appointments for the sales team to convert. This role includes a mix of responding to warm inbound leads and cold calling.
**Other key areas of responsibility include the following**:
- Achieving Key Performance Outcomes (KPO's) including minimum call volumes, qualifying appointments and a high level of data integrity when inputting our CRM system
- Monitoring achievement targets
- Maintaining high activity and productivity
**Who we are looking for**:
We are looking for a dynamic person who is eager and willing to jump on the phones, give it a go and get results
You will LOVE working in a team environment and be confident communicating with a diverse range of customers and prospects. You want to be the best and will strive every day to achieve personally and professionally.
Most importantly, you will know (and believe) the customer is our reason for being
**What's on offer**
At HRV we are committed to our team of over 200 staff, we're here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us.
On offer is full or part time work, a base salary, bonus structure and the opportunity to grow your skills and make a real difference in a supportive, high-performing team.
We also offer a great range of **benefits** including:
- Paid Birthday Leave - take the day off on us
- Employee Assistance Programme
- Employee Recognition Programme (quarterly and annual awards to mention a couple)
- Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)
- Access to our employee benefits portal (discounted movie tickets for Event and Hoyts Cinemas, discounted gift cards for stores like Countdown, Farmers, The Warehouse, Briscoes and more)
HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.
**Job Types**: Full-time, Permanent
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