Client Care Coordinator

6 months ago

Queenstown, New Zealand Sonova Full time

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.
- Queenstown, New ZealandClient Care Coordinator

**_About Us_**
- At Triton Hearing we’re changing hearing, for good We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.- As part of Sonova, which has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves - they transform lives. Join our mission and become part of our team**_About the Job_**
- You will have a background in administration, retail, and/or customer service. This a varied role with the opportunity to use and develop your current knowledge and create a rewarding career in the Hearing Care Industry.- Managing the day to day operations of the clinic.
- Reception duties
- Managing clinic diary
- Running daily reports through our CRM system.
- In-house hearing aid repairs (full training provided).
- Local Marketing

**_About You_**
- Exceptional customer service experience with a genuine desire to help people
- Keen to develop their knowledge in Audiology, with potential to train to be a Tele Assistant.
- Confidence to work autonomously and in a team environment.
- High level of general computer literacy required
- Have an interest in participating in local marketing initiatives out in the community
- Excellent communication skills - written and verbal

**Whats in it for you?**
- Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.- **Competitive salary package + bonus**:

- **Substantial Parental Leave Package & Paid Partners Leave**:

- **Generous Wellbeing Allowance**:

- **Long-Service Recognition**:

- **_Triton Perks _**- exclusive discounts to over 80 retailers and service providers**:

- **We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave**:

- **Free Financial Advice Sessions**
- Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.-
Sonova is an equal opportunity employer.

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