Service Delivery Manager Iss
3 months ago
Competitive Salary + KiwiSaver + Phone + Laptop
- Vehicle + Fuel Credit Card + EAP Support + Flexible Working
- Respectful Culture + Career Development Opportunities
**Join Our Team: Empower Rangatahi and Adults to Thrive**
A comprehensive **understanding of intellectual disability and supporting people with complex needs** is crucial. Your commitment to the **Enabling Good Lives Principles** will guide our tailored support, ensuring respect for the unique journey of each person we assist. We prize **creativity and 'out-of-the-box' thinking**, and we are on the lookout for a **team player** who can contribute innovative and effective solutions to the challenges we face and manage a busy workload.
**About the role | He kōrero whakamārama mō tēnei tūranga**
As a Service Delivery Manager - Disability, you will possess strong people management experience, leading a team of support workers to ensure the people we support are placed at the heart of everything we do.
Based in Christchurch this full-time role requires being on call the occasional weekend and you will be responsible for the following:
- Build and maintain an engaged, motivated and high performing team across the services you lead
- Monitor and effectively manage the quality performance of services
- Deliver appropriate quality-of-life, clinically informed, person-centric support for the people we support in our services
- Ensure the balanced management of funding contracts in your area, to ensure both customer needs and financial requirements are met
- Build and maintain strong, open communication with the people we support, and their families/whanau, communities, and natural support networks
**What you will bring | Ngā tohungatanga mō tēnei tūranga**
- Experience in a service management/operations role, preferably within the disability or community services sectors
- Strong leadership experience, a passion and expertise for developing skills in others
- Previous financial and budget management experience
- Excellent interpersonal, communication and influencing skills, and highly developed emotional intelligence
- A love of problem solving combined with resilience to cope with unexpected situations
- Excellent planning and organisational skills
**Why Us | He aha ai mātou?**
At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. Choose a role that will not only see you develop your career but will also provide you with the opportunity to make a difference in the community each and every day.
**Applications Close | Te katinga o tēnei whai tūranga: 12th October 2024**
**_ All applicants must be a NZ Resident/ Citizen or have a valid NZ work permit._**
- Reference #- 29116- Posted on- 12 Sep 2024- Closes on- 12 Oct 2024 17:00- Location(s)- Christchurch branch area- Expertise- Management, Disability Support- Job level(s)- 3 - 5 years of experience- Work type(s)- Permanent full-time
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