Service Delivery Coordinator

5 months ago

Christchurch, New Zealand NZ Post Full time

Support our Service Delivery Manager
- Leadership role where you can make a positive impact
- George Bellew Road location

The Service Delivery Coordinator supports and shares frontline leadership responsibility alongside the Service Delivery Manager at NZ Post. The focus is on engaging our workforce in the processing and delivery of our customer's mail and parcels in a timely and efficient way.
You'll keep the team up to speed with organisational changes, help develop their skills to grow their careers, recognise and reward performance and manage performance issues.
With no direct reports, you'll have delegated responsibility to carry out most of the leadership duties on site. You are the day-to-day link between the Couriers, Delivery Agents, Contract Posties, RD Contractors and Box Lobby staff, ensuring that resources are where they need to be. If you've spent a lot of time working in a postal or delivery environment and are looking for a step up in your career, we would love to hear from you.

What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- Onsite parking, kitchen and safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere
- $28.45 per hour

**What we need from you**:

- Be available to work Week 1, Monday to Friday, 6am - 2.30pm; and week 2 9.30am - 6pm
- A current valid driver's license
- Previous experience leading and supporting others
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Knowledge of the processing and delivery systems and transport network
- Good understanding of Human Resource processes and requirements

Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Opportunity to join Marram for special rates on fantastic holiday home accommodation around New Zealand
- An Employee Assistance programme to support you when you need it
- Staff discounts in conjunction with our business partners
- Opportunities to advance a career within NZ Post

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.

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