Online Team Lead

2 days ago


Whakatane, New Zealand Foodstuffs North Island Full time

We are looking for someone to take on our Online team lead role. This involves training and coaching the online team efficiently, along with coordinating them to ensure orders are picked accurately and completed in the time frames required for both click n collect and deliveries. To ensure rosters are full and that coverage is supplied to accommodate all orders for all hours of operation. Ensuring delivery vehicles are in perfect working order with all compliance up to date.

Essential:

- Good Command of written / spoken English / Good Basic Maths Skills.
- Completed Year 11 secondary education
- Customer Service Experience.
- Ability to prioritise and multitask to consistently meet deadlines
- Flexibility to work all days of the week.
- Computer Literate.
- Retail experience to supervisory level or previous department management experience
- Customer & Results Focused.
- Proven ability to deal with people of all cultures / races.
- Strong Team Player and Problem Solver.
- Strong verbal communication skills.
- Planning and organising & Time Management skills.
- Maintaining Standards and Eye for Detail.
- Physically fit, healthy, and able to fulfil the requirements of the role.
- Productivity & personal effectiveness - Ability to self-manage / work autonomously.

Preferred:

- Management experience preferred, but not required.
- Unit standards 497, 167 & 168
- FMCG experience
- Food Retail experience
- Current First Aid Certificate
- 2 years’ supermarket experience
- Clean driver’s licence


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