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Customer Service Assistant

1 month ago

Waitakere City Auckland, New Zealand GAAY OVERSEAS NZ LIMITED Full time

Customer Service Assistants

Gaay Overseas Limited

Auckland

Pay rate :29.66 per hour.

Full time minimum 30 hours per week

We are a grocery store catering to the customers from the Indian subcontinent. We are looking for TWO energetic and customer focused Customer Service Assistants to join our team.

Most of all we want people with an amazing attitude and willingness to run the outlet counter independently. Our people are passionate about our brand and our products.

Applicant for this role must have full
- time availability, willing to work mornings, late evenings and weekends shifts & will be able to service our customers. You will be responsible for excellent customer service behind the counter and making sure the Store is running smoothly.

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive workplace and strong career progression opportunities. Exceptional customer service is a major component of this position.

Position Summary:
Responsible for providing excellent customer service and money control systems. May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage. Maintain business records.

Tasks and responsibilities:
1. Service the walk-in customers.

2. Manage the cash register.

3. Ensure customers receive prompt service and quality goods and services

5. Maintain business records as outlined

6. Support local marketing initiatives.

7. Promote sales to walk in clients.

PREREQUISITES:

- Enthusiastic and positive attitude
- Exceptional communication skills
- Strong customer service skills
- Three to six months experience within the retail sector or a customer facing role preferred.
- Passionate to exceed individual and store sale targets and KPI’s.
- Loves to contribute to a team environment.
- Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 9.30 am to 9 pm all 7 days.
Which of the following statements best describes your right to work in New Zealand?

How many months work experience do you have as a Customer Service Assistant?