Customer Service Consultant

2 weeks ago


New Zealand Alpha Personnel Recruitment Ltd Full time

**_About the company and role_**

This government agency is focused on security, education, and research, providing a range of services to New Zealanders with a strong values system.

This team are friendly and supportive, and are often the first contact to people who are in great need.

This team is working on a long-term project that requires empathetic and clear communicators to file and process claims, respond to OIAs, as well as answer queries, and triage any requests.

This role is a great step for someone wanting to eventually move into administration from customer service, as it will involve more administrative functions than your average customer service role.

**_ We are looking for people with_**
- The ability to communicate clearly and effectively over the phone
- An empathetic and positive attitude
- The desire for professional growth and learning
- Experience in customer service is desirable but not a requirement



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