Service Coordinator
1 week ago
An exciting chance to join a market-leading, global organisation
- Enjoy a fast-paced, varied and challenging role within a great team environment
- Benefits include fully-funded Southern Cross Medical Insurance
Are you focused and pay attention to detail? Can you deliver an excellent service and plan to get our Technicians to the right location on the right day?
Rentokil Initial is looking for a self-motivated and energetic person who is keen to step into the role of Service Coordinator in Hamilton - a permanent full time role. Reporting to the Service Manager this is a pivotal role and you will be the "go to person" for the Rentokil Initial team.
**_ In this role you will be:_**
- Supporting the team to ensure that the customer experience is up to scratch, your focus will be on service delivery through solid planning of the technicians run.
- Communicating with both internal and external stakeholders to ensure seamless delivery of service.
- Working closely with supervisors and technicians to continually review performance against Service delivery goals and ensure best practice;
- Core role function will be to schedule regular routine work for the team including ad hoc work requests
**_To succeed in this role, you will:_**
- Have a "can do attitude" and be solution focused to always deliver for the Customer
- Have strong organisational and coordination skills, and a keen attention to detail
- Previous experience on scheduling work for teams will be an advantage
- Be IT savvy and have good computer skills;
- Be a strong communicator, self-motivated and highly outcome focused;
- Have an outgoing personality and demonstrate a sound record of relationship-building and
- maintenance skills;
- Possess a strong work ethic, a sense of humour, and enjoy and share the thrills of winning as a team.
- Demonstrable ability to multitask
**_What's in it for you:_**
- Your chance to work for a market leader with a reputation of success;
- Full training will be given on our business systems
- Work with an experienced team in a supportive and collaborative environment;
Please note that applicants must have the right to live and work permanently or long-term in New Zealand. The successful applicant will be required to undertake a pre-employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.
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