Senior Product Delivery Manager

2 weeks ago

Auckland City, New Zealand Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

Go-To-Market (GTM) and Commercialisation is part of Visas product division, driving a holistic approach to product, service and system design as well as leading the incubation of new solutions in market. We work cross functionally to support the land and expand delivery approach to scale sustainably across our business, clients and partners in Australia, New Zealand, and South Pacific.

We are looking for a passionate Senior Product Delivery Manager to join our team who is curious, continuously adapting, and excited to work on products that touch millions of people and businesses globally every day.

**What a strategic client focused Product Delivery Manager at Visa does**:
As the dedicated Senior Product Delivery Manager for one of our most valued strategic clients, you will be the go-to-person for the client on our products and solutions. You will identify and execute on the biggest customer problem or business opportunity, aligned with the client on our joint overarching strategy and mission. You will have ownership over the product roadmap and deliver activities that are critical for its success.

You’ll work closely with the Client relationship team and Product functions to support the client across the suite of products and solutions we offer from network and platforms, data, and risk, to consumer solutions.

This role would ideally suit someone who is comfortable not only managing large programs of work but also someone who has a desire to roll up their sleeves and ensure our products and solutions are delivering to the needs of clients in a fast-paced environment.

In this role you will:

- Actively participate, drive and execute against client and Visa plan objectives through digital initiatives including but not limited to the working across consumer credit, consumer debit, commercial, small business and prepaid product teams: optimise current state of the business, digital product development and consulting, data analytics, tracking and reporting on product usage and growth.
- Establish and maintain positive, beneficial, and constructive relationships with the client stakeholders.
- Facilitate and direct internal Visa design, delivery and operations in response to specific client requests and ensure delivery of support to our client as and when required.
- Ensure ongoing assessment and development of CVPs across all products and find ways to enhance product value through digital-first experiences
- Initiate and manage product research for the client’s product teams through use of both client and Visa analytical tools to make proactive recommendations to the client’s management.
- Develop tool kits and comprehensive case studies demonstrating Visa best practices across the product suite to the client.
- Develop and manage product reporting for our client.
- Coordinate and present relevant business development and product implementation opportunities to the client.
- Drive specific product adoption, volume, and revenue targets with the client.
- Develop market analyses and product development strategies.
- Bring global best practices and thought leadership to initiatives and interactions with the client.

**Why this role is important to Visa**

We believe our people are our greatest asset to deepening strategic relationships with our clients. Our Product Managers are high collaborators and conceptual problem solvers who drive the commercialisation of new products, services and experiences which impact on the lives of millions of people across Australia, New Zealand, and South Pacific.

**Key competencies**
- ** Active Contributor to Team Success****:

- **Actively participating as a member of a team to move the team toward the completion of goals. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goals.
- ** Voice of the Client** - Building empathy and advocating for the client’s strategic objectives and opportunity spaces to bring the best of Visa to the client.
- ** High-Impact Communication**

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