Customer Support Consultant

12 hours ago


Wellington City, New Zealand Talent Army Full time

Fully remote working available
- Utilise your amazing customer service skills

Be part of a company that have been making things simple for 20,000 (and counting) Kiwi businesses since 2004 They stand out in the market due to their impressive UI and being incredibly easy to use. They have impressive growth plans and offer excellent development opportunities for their staff.

You’ll enjoy working from our Lower Hutt based office with flexibility to work from home (Fully remote option). We are looking for people who can work 5 days per week 7.5 hours per day between 7am and 7pm Monday to Friday.

**What we’re looking for**
- A people person to join our Help Desk team.
- People who can provide excellent customer support to our clients.
- Good technical and analytical skills.
- Previous experience working in a customer support or similar based role.
- A knowledge of payroll or software would be an advantage, but not essential.

**What does the job involve?**
- Investigating and problem-solving issues for customers
- Entering accurate notes into our CRM database
- A sense of urgency while maintaining attention to detail.



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