Customer Support Consultant

6 months ago


Auckland City, New Zealand Turners Full time

Turners Group NZ Ltd is part of the Turners Automotive Group and we're very proud to have been helping Kiwi's buy and sell used vehicles for over 50 years.

Due to company growth, driven by a fantastic advertising campaign we are currently seeking a Customer Support Consultant to join the rest of our awesome team based at our Ellerslie support office.

So if you want to be part of a tight knit, friendly team that helps our happy customers into (or out of, when their needs change) their dream car, and have a fair bit of fun along the way - then come work for us

As well as all the workie stuff below, we offer;
- Handy Central Park location which is a walking distance to Ellerslie town centre & train station;
- Your birthday off;
- A company bonus scheme;
- Free Will & Life Insurance;
- Monthly lunches on the company (if we hit budget, which we usually do);
- A fantastic employee referral program;
- Complimentary fresh fruit and coffee machines,
- Friday drinks with onsite pool table & ping pong;
- Genuine opportunities for career development;
- And 99.9% of our calls are from happy customers just wanting a bit of help. This is not a Contact Centre environment where you will feel beaten up at the end of the day
- Fantastic customer services skills & excellent phone manner;
- Great time management skills & ability to follow process;
- High attention to detail;
- You will be a real team player as well as being able to work autonomously;
- Computer literacy, intermediate Word/Excel.

Previous Customer Services/Call Centre experience is an advantage, but a passion for helping people combined with a “can do attitude” will give you the edge as full training will be given on our systems, products and services.

Watch the video below to check out what our people have to say about why they love working at Turners **Click Here**

Turners is an equal opportunities employer that encourages diversity in the workplace.

Do you want to work with a fantastic bunch of people with a company you can truly go places?

If the answer is yes, we can't wait to hear from you BEEP BEEP



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