Retail Supervisor

7 months ago


Auckland City, New Zealand family food mart Full time

We are looking for energetic and enthusiastic people to join our team at JLN ENTERPRISE LIMITED T/A Family Food Mart, New Zealand. We currently have a Retail Supervisor position at our STORE in Auckland. This is an opportunity to contribute to a dynamic, and friendly retail team where excellence, success and people are valued and rewarded. The job involves heavy lifting of boxes (up to 25 kg), customer service both on the floor and serving on the Point-of-Sale system, supervising staff and other jobs needed in the store.

This is full-time, permanent employment with a minimum of 30 hours a week and an hourly rate of NZ$30.00/hour.

**You will be responsible for performing the following tasks to the highest standards**:

- Assisting in sourcing and ordering stock, and managing stock levels and pricing.
- Assisting in setting customer service and other business standards and ensuring staff understand and comply with standards accordingly.
- Assisting in setting marketing and promotion policies and plans and promoting and advertising the brand and business including goods and services
- Selling goods and services to customers and liaising with customers to understand customer expectations, feedback and requirements.
- Manage records of financial transactions including sales records
- Assisting in budgeting to ensure sales and profits are maintained and increased over time.
- Managing the staff including controlling selection, training, supervision ad performance reviews.
- Ensuring compliance with occupational health and safety regulations
- Friendly, Passionate, People-Person
- Someone who has a proactive approach, and motivation to achieve and improve continuously
- A natural ability to build rapport with any customer and assist their buying decisions.
- Be a physically fit, hardworking and reliable person with great attention to detail.
- The ability to work as part of a team as well as on your own (unsupervised)
- A passion for providing excellent customer service and always putting the customer first.
- Basic communication and computer skills
- A positive attitude with the ability to problem solve.
- The ability to remain calm and courteous under pressure.
- Available to work on weekends, and public holidays.
- Able to start early and finish late shift when required.

If this sounds like something you will enjoy and excel at, please APPLY NOW


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