Customer Service Representative North City, Porirua
2 weeks ago
Company Description
Colliers is New Zealand’s leading commercial and retail real estate management company specialising in Shopping Centre management for local and international-based clients.
**Job Description**:
North City Shopping Centre offers relaxed community shopping and entertainment in Porirua. With over 85 stores, North City is a one-stop shopping and entertainment experience.
We are looking for a positive team member to deliver an exceptional customer experience to our guests.
This is a part-time role offering10-19hours per week.
**Responsibilities**
- Provide excellent customer service to both customers and retailers
- Process sale of gift cards and rental equipment
- Ensure customer requests are dealt with efficiently and promptly
- Assist the Marketing and Customer Service teams with support tasks
- Establish and maintain strong relationships with customers and retailers
- Drive the membership of the Kids Club and VIP database
**Qualifications**:
- Passionate about providing a customer-friendly environment
- Previous experience in a similar role
- Cash handling skills
- Basic Excel skills would be an advantage
**Your Strengths**
- Organiser and planner
- Time optimiser
- Detail orientated
- Strong written and verbal communication skills
- Strong service focus
- Relationship and rapport builder
- Proactive team player
**What we offer**
- Wellbeing benefits and initiatives
- Parental benefits
- An inclusive and social culture with regular team events
Additional Information
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