Customer Service Representative- Full-time, 6
6 months ago
**George Weston Foods (NZ) Limited** “GWF” is a quality and customer focused FMCG manufacturer that makes some of Australasia’s favourite food. GWF is one of Australia and New Zealand’s largest food manufacturers employing around 6,000 people across 40 sites. Our baking division is renowned in New Zealand for our iconic brands which include **Tip Top Bakery, Ploughmans Bakery, Burgen, Golden and Big Ben,** just to name a few. As a diverse business with a proud heritage, we offer a broad range of career opportunities, where we challenge and support our people to 'Be Yourself - at your best.' Creating Everyday **Moments of Goodness** is at the core of what we do, and we are proud to have recently been recognised as both the Inclusive Workplace and Supreme Winners at the 2021 Diversity Awards.
We are looking for an enthusiastic **Customer Service Representative** to join our Customer Services Team based at our Ellerslie office. Reporting to the Customer Service Manager, you will be responsible for the coordination and resolution of queries with customers and distributors, coordination and processing of daily orders and ad-hoc requests.
This is a 6 months fixed term position: 40 hours per week.
**About You**:
- Previous customer services experience
- Great communication skills
- Attention to detail
- Intermediate to advanced knowledge of Word, PowerPoint and Excel
- Working knowledge of SAP would be of advantage
- Ability to multitask and prioritize
- Resilience - this is a super-fast paced and fun industry
**What we offer**:
- Competitive salary and incentive
- Career opportunities
- Ongoing training
- Friendly and driven team
- Free bread products
The right applicant will live and breathe our values, act like an owner of the business and fit comfortably within our high performing culture of curiosity and growth mindset. We offer competitive salary, a focus on learning and development and the opportunity to make a real impact.
- Applicants for this position may be required to undertake pre-employment screening tests, including criminal conviction history check, drug and alcohol screening and credit checks._
- At Tip Top we strive to create a place where Everyone belongs, Everyone is valued, and Everyone has equal opportunity._
- GWF has a duty of care and a legal responsibility to promote, monitor and maintain a safe working environment for the protection of all of our people in our workplaces._
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